- Working on all types of vehicles
- Wrapping cars
- Cars meets/shows
- Technology
Matthew Stack
Dallas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth and help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Retail Service Specialist
O'Reilly Auto Parts
03.2022 - Current
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Streamlined inventory management for improved product availability and reduced waste.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Coordinated efficient product deliveries to meet customers' demands.
- Processed customer payments, generated bills, and filled out warranty cards.
- Handled customer inquiries, resolving issues promptly and professionally.
- Managed returns process efficiently by adhering to store policies while ensuring customer satisfaction in all cases of merchandise exchange or refund requests.
- Provided personalized recommendations tailored towards individual shopper preferences by drawing upon an extensive understanding of available merchandise selections.
- Coordinated sales floor activities to optimize customer flow and ensure that all shopping areas remained clean, well-stocked, and visually inviting throughout daily operations.
- Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
- Conducted regular inventory audits for accurate stock tracking and reordering when necessary.
- Utilized upselling techniques to maximize revenue potential while meeting customer needs effectively.
Tire Technician
Discount Tire
08.2022 - 11.2022
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
Education
High School Diploma -
NC State Board of Community Colleges
08-2024
Skills
- Excellent written and oral communication
- Reliability and punctuality
- Customer relations
- Adaptive learning
- POS system operation
- Sales proficiency
- Opening and closing duties
- Store operations
- Skill development
- Employee motivation
- Stock replenishment
- Maintaining safety standards
- Willingness to learn
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
Interests
Timeline
Tire Technician
Discount Tire
08.2022 - 11.2022
Retail Service Specialist
O'Reilly Auto Parts
03.2022 - Current
High School Diploma -
NC State Board of Community Colleges
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