JENNIFER MOWERY
Asheboro
Summary
A very knowledgeable, conscientious Healthcare Professional offering over 10 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Compassionate, reliable and energetic. A very hard worker and willing to go the extra mile to complete any task. Detail-oriented and skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Also Bilingual.
Overview
14
14
years of professional experience
Work History
Medical Office Assistant
Randolph Health
01.2018 - Current
- Accommodated patients by scheduling appointments, and establishing relationships with managed care organizations, area hospitals and insurance companies to expedite payments and resolve issues for 7 providers and at least 100 patients per day
- Entered procedure codes and diagnosis codes into medical billing software
- Gathered forms, copied insurance cards and to collect patient information for billing and insurance filing
- Reviewed and sent medical records to other physicians upon request
- Received, recorded and filed medical payments by check, cash and credit card
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
Front Desk Manager
General Medial Clinic
04.2014 - 01.2018
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company
- Completed clerical duties and tasks for clinic administration
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
- Verified and updated demographic and other personal information for at least 60 clients per day with respect to personal boundaries when asking for important details
- Referred and screened patients to make best use of resources, triage staff and serve community members
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care
- Used computer programs and registration systems to schedule patients for routine and complex procedures
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care
Grocery Team Member
Food Lion Grocery
05.2010 - 04.2014
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Education
High School Diploma -
Asheboro High School
Asheboro, NCBusiness Administration / Minor in Spanish -
Appalachian State University
Boone, NCMassage Therapy - Licensed Massage And Bodywork Therapist
Randolph Community College
Asheboro, NC05.2020
Skills
- Healthcare coding
- Physician assistance
- Payment collection and processing
- Insurance billing procedures
- Understanding of medical terminology
- Understanding of medical ethics
- Communication skills
- Patient Scheduling
- Medical office administration
Timeline
Medical Office Assistant
Randolph Health
01.2018 - Current
Front Desk Manager
General Medial Clinic
04.2014 - 01.2018
Grocery Team Member
Food Lion Grocery
05.2010 - 04.2014
High School Diploma -
Asheboro High School
Business Administration / Minor in Spanish -
Appalachian State University
Massage Therapy - Licensed Massage And Bodywork Therapist
Randolph Community College
Similar Profiles
Melissa DulaneyMelissa Dulaney
ICU Nurse at Randolph HealthICU Nurse at Randolph Health
Alexis MurrayAlexis Murray
Certified Nursing Assistant at Randolph HealthCertified Nursing Assistant at Randolph Health
Lora OwensLora Owens
RN, MASU at Randolph HealthRN, MASU at Randolph Health