Matthew Johnson

Charlotte

Summary

Dependable team player with a strong commitment to delivering exceptional customer service in retail settings. Experienced in improving financial tracking efficiency and maintaining organized workspaces while ensuring positive shopping experiences. Recognized for adaptability and proactive approach to problem-solving and collaboration.

Overview

year of professional experience

Certification

Work History

Student Volunteer

Merancas Middle College High School

09.2025 - Current

Coordinated community outreach events to strengthen corporate social responsibility initiatives.
Engaged with local communities to identify needs and align volunteer projects with organizational goals.
Developed promotional materials for events, raising awareness of company volunteer efforts.
Maintained accurate records and documentation for volunteer activities, supporting team operations.

OCINDA Corporation

Accurately enter and organize business expenses in QuickBooks, improving financial tracking efficiency by 25%.
Assist customers with inquiries and provide support to team, demonstrating strong customer service and teamwork.
Maintains detailed spreadsheets and supports tax preparation, contributing to timely and accurate reporting.
Collaborates with team members to ensure smooth operations and provides superb customer service during peak periods.
Demonstrates strong attention to detail, organization, and reliability, recognized with an Employee of the Month award.

Education

Associate of Arts - Bioengineering

Merancas Middle College / Hopewell High School

Charlotte NC

06-2026

Skills

Customer Service: Exceptional service supporting general managers and lead personnel, recognized for maintaining a positive attitude under pressure Experienced in using retail software to enhance customer experience
QuickBooks: Accurately entered and organized business expenses, improving financial tracking efficiency
Data Entry: Maintained detailed spreadsheets and supported tax preparation; timely and accurate reporting

Inventory Management: Effectively managed inventory and stocked supplies for subsidiaries, ensuring optimal stock levels and easy accessibility
Time Management: Efficiently managed multiple tasks and responsibilities, consistently meeting deadlines and maintaining high performance

Certification

Adobe Certified Professional (Adobe Photoshop)
Adobe Certified Professional (Adobe Illustrator)
Adobe Certified Professional (Adobe After Effects))
CPR Certification
First Aid Certification

Hobbies and Interests

I enjoy helping others and giving back to the community.
Cooking
Baking
Food Tourism
Video Gaming
Reading
Team Sports
Coding and Programming
Digital Art and Animation
Gym Workouts
Music
Volunteering
Knitting and Crocheting
Playing Sports

Languages

French

Community Service & Volunteer Work

Community Services, Volunteer Participant, Ongoing, Engaged in community service initiatives, exhibiting teamwork and leadership while balancing academic commitments and contributing positively to local programs.