Matthew Gist, PMP
Charlotte,NC
Summary
IT and Project Management Professional with over 20+ years’ experience. Professional with deep experience in implementation analysis, delivering impactful results through strategic planning and execution. Strong focus on team collaboration, ensuring adaptability and reliability in dynamic environments. Skilled in project management, data analysis, process optimization, and stakeholder communication. Valued for problem-solving abilities and results-driven mindset.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Implementation Analyst
BD / IQVIA
02.2022 - Current
- I convey a positive image of BD to all their customers
- Provide timely project task status to appropriate team members and customer
- Establish and nurture rapport with customers that is conducive to a long-term business relationship
- Participate in conference calls and customer meetings
Lead Systems Engineer
Park Place Technologies, LLC.
07.2014 - 04.2021
- Manage several storage arrays systems throughout the data center
- Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips
- Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
- Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems
- Optimized business processes, resulting in 25% annual reduction in labor costs.
IT Consultant
Ecom Technologies, LLC
07.2004 - 02.2014
- Provided IT services to government utility principalities
- Demonstrated a strong sense of urgency and ability to perform under pressure
- Provide support to solve issues related to current and legacy products
- Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
- Serve as subject matter expert for products/product versions to answer complex partner/customer questions, issues and escalations with accuracy and responsiveness
Education
B.S. - Project Management and Administration
ITT Technical Institute
Greenville, SC11.2017
A.E. - Electronic Engineering
ITT Technical Institute
Greenville,SC05.1996
Skills
- Project Management
- SAP
- Salesforce
- Microsoft Access
- CRM
- SQL
- Systems Administration
- Network Engineering
- LAN-WAN
- Microsoft Windows (Server 2022 R1)
Hobbies and Interests
- Traveling
- Hiking
- Reading
- Cars
Personal Information
Title: Sr. Implementation Analyst, Professional Services
Certification
- Project Management Professional (PMP)
Timeline
Sr. Implementation Analyst
BD / IQVIA
02.2022 - Current
Lead Systems Engineer
Park Place Technologies, LLC.
07.2014 - 04.2021
IT Consultant
Ecom Technologies, LLC
07.2004 - 02.2014
B.S. - Project Management and Administration
ITT Technical Institute
A.E. - Electronic Engineering
ITT Technical Institute
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