Matthew Dillard
Charlotte
Summary
Dynamic leader with proven problem-solving abilities and strong communication skills, honed at Olive Garden. Successfully implemented strategies to enhance club participation and fostered community partnerships as an Executive member of the Black Student Union. Recognized for exceptional time management and analytical skills, driving impactful community service initiatives.
Overview
2
2
years of professional experience
Work History
12th Grade Representative
Black Student Union
Charlotte
08.2024 - Current
- Implemented strategies to take advantage of new opportunities.
- Demonstrated strong problem-solving skills when faced with challenging situations or complex inquiries from general club members.
- Established relationships with students to promote club growth and participation.
To-Go Specialist
Olive Garden
Charlotte
05.2023 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Collaborated with team to deliver timely service of items.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
1st Sergeant
Junior Reserve Officers' Training Corps, PHS
Charlotte
08.2023 - 06.2024
- Prepared, planned for, and coordinated the execution of community service projects, physical activity, class instruction, uniform checks, etc.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional clubs and classes to achieve goals.
Community Service Committee Co-chair
Black Student Union
Charlotte
10.2023 - 03.2024
- Developed marketing strategies aimed at increasing attendance at the events.
- Spearheaded outreach, research, and strategic planning to organize community service opportunities available to students.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Book Study Team Leader
Junior Reserve Officers' Training Corps, PHS
Charlotte
09.2023 - 12.2023
- Facilitated team meetings to discuss strategies and address any issues.
- Tasked with competing against other book study teams by building a book study report which demonstrated both teamwork and patriotism.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Education
High School Diploma -
Palisades High School
Charlotte, NC06-2025
Skills
- Time management
- Conflict resolution
- Communication skills
- Public speaking
- Community outreach
- Interpersonal relations
- Complex Problem-solving
- Leader
- Analytical skills
Timeline
12th Grade Representative
Black Student Union
08.2024 - Current
Community Service Committee Co-chair
Black Student Union
10.2023 - 03.2024
Book Study Team Leader
Junior Reserve Officers' Training Corps, PHS
09.2023 - 12.2023
1st Sergeant
Junior Reserve Officers' Training Corps, PHS
08.2023 - 06.2024
To-Go Specialist
Olive Garden
05.2023 - Current
High School Diploma -
Palisades High School
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