Matthew Dean
Graham
Summary
Business student with experience in both customer facing retail and highly structured manufacturing environments. Retail roles strengthened communication skills and the ability to clearly convey ideas and manage dynamic situations with diverse audiences. Experience at General Dynamics provided a technical, professional foundation and exposure to operational and supply chain decisions that influence production outcomes and team performance.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Burlington, NC
05.2024 - 11.2025
- Supported daily operations in a high-volume store serving 400–800+ customers per shift, maintaining 92%+ order accuracy while meeting speed and quality standards.
- Contributed to store performance by supporting sales goals of $55k+ per day.
- Assisted in onboarding and training 2–5 new partners, improving ramp-up efficiency and consistency.
Manufacturing Production Associate
General Dynamics
Greensboro, NC
01.2022 - 05.2024
- Assisted with demand planning and production forecasting using historical order data to improve resource allocation.
- Used Excel to organize and clean supply chain data, including inventory lists, delivery schedules, and production updates.
- Supported manufacturing and supply chain operations by proactively finding ways to improve handoffs and data organization, helping maintain steady production flow.
Shift Lead Cashier
Old Navy
Mebane, NC
06.2018 - 05.2021
- Acted as a point of contact for customers and team members, resolving issues and keeping communication clear during high traffic periods.
- Helped maintain store culture and brand standards by coaching associates on customer engagement and teamwork.
Education
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
Greensboro, NC05-2027
Skills
- Reporting
- Basic Dashboard and Spreadsheet Maintenance
- Microsoft Excel (Data organization, sorting, filtering, basic formatting)
Timeline
Barista
Starbucks
05.2024 - 11.2025
Manufacturing Production Associate
General Dynamics
01.2022 - 05.2024
Shift Lead Cashier
Old Navy
06.2018 - 05.2021
Bachelor of Science - Business Administration
University of North Carolina At Greensboro