Matthew D. Carroll
Marion
Summary
Energetic young professional with excellent experience in management, communication and sales
Overview
11
11
years of professional experience
Work History
Sleep Expert
Mattress Firm
Ocala, FL
05.2024 - 09.2024
- Maintained up-to-date knowledge on industry advancements through continuous professional development activities.
- Educated customers on all the different brands that we offered. Go over all the benefits of finding the right sleep system.
- Delivered an exceptional experience.
Key holder/fitter/sales representative
Edwin Watts Golf
The Villages, Florida
05.2022 - 01.2024
- Key holder/fitter/sales representative
- Stocking store, inventory
- Send/receive shipments.
- Open and close store. Count the register down, deposits
- Callaway Certified club fitter
- Club repair: re-grip, re-shaft, extend/shorten clubs
Sales Associate
Verizon
Asheville, NC
03.2021 - 05.2022
- Sales associate
- Excellent customer service, working to get best package for customers.
- Team player by assisting other team members.
- Moved to Florida
Sales associate
Wyndham Properties
08.2017 - 02.2021
- Sales associate, providing tours to properties after the presentation is presented.
- Excellent customer service skills
- Excellent communication skills
- Met sales goal in first month of employment
Store Manager
Finish Line
Wilmington, NC
08.2015 - 06.2017
- Opened and closed store, exceeded personal sales goals for 2 quarters in a row, maintained visually appealing and effective displays
- Manager of 12 associates and 3 assistant managers
- Sales increased by $75,000 in 2015, sales up $17000 in new fiscal year beginning in March 2016
- Promoted to Manager in Training in June 2015
Assistant Manager
Finish Line
Myrtle Beach, SC
10.2014 - 08.2015
- Collaborated with customer service team members to provide customers with excellent shopping experience
- Personally hold record of most sales in one shift in Myrtle Beach Store, $8000
- Assisted team to increase sales by $50,000 in 10 months
Assistant Manager
Finish Line
Asheville, NC
11.2013 - 10.2014
- Communicated merchandise needs and issues to appropriate supervisors
- Balanced needs of multiple customers simultaneously in a fast paced retail environment
- Kept the showroom clean and maintained neat, orderly product displays
- Provided excellent service throughout the entire shopping and purchasing experience
- Answered customers’ questions and addressed problems and complaints in person
- Helped customers select products that best fit their personal needs
- Educated customers on product and service offerings
- Consulted with customers on the latest styles and trends
- Personally broke the store record of most sales in one shift, $7400
Skills
- Strong communication skills, superb sales professional, excellent multi-tasker, dependable
Timeline
Sleep Expert
Mattress Firm
05.2024 - 09.2024
Key holder/fitter/sales representative
Edwin Watts Golf
05.2022 - 01.2024
Sales Associate
Verizon
03.2021 - 05.2022
Sales associate
Wyndham Properties
08.2017 - 02.2021
Store Manager
Finish Line
08.2015 - 06.2017
Assistant Manager
Finish Line
10.2014 - 08.2015
Assistant Manager
Finish Line
11.2013 - 10.2014