Matthew D. Carroll
Marion
Summary
Energetic young professional with excellent experience in management, communication and sales
Overview
11
11
years of professional experience
Work History
Sleep Expert
Mattress Firm
05.2024 - 09.2024
- Maintained up-to-date knowledge on industry advancements through continuous professional development activities.
- Educated customers on all the different brands that we offered. Go over all the benefits of finding the right sleep system.
- Delivered an exceptional experience.
Key holder/fitter/sales representative
Edwin Watts Golf
05.2022 - 01.2024
- Key holder/fitter/sales representative
- Stocking store, inventory
- Send/receive shipments.
- Open and close store. Count the register down, deposits
- Callaway Certified club fitter
- Club repair: re-grip, re-shaft, extend/shorten clubs
Sales Associate
Verizon
03.2021 - 05.2022
- Sales associate
- Excellent customer service, working to get best package for customers.
- Team player by assisting other team members.
- Moved to Florida
Sales associate
Wyndham Properties
08.2017 - 02.2021
- Sales associate, providing tours to properties after the presentation is presented.
- Excellent customer service skills
- Excellent communication skills
- Met sales goal in first month of employment
Store Manager
Finish Line
08.2015 - 06.2017
- Opened and closed store, exceeded personal sales goals for 2 quarters in a row, maintained visually appealing and effective displays
- Manager of 12 associates and 3 assistant managers
- Sales increased by $75,000 in 2015, sales up $17000 in new fiscal year beginning in March 2016
- Promoted to Manager in Training in June 2015
Assistant Manager
Finish Line
10.2014 - 08.2015
- Collaborated with customer service team members to provide customers with excellent shopping experience
- Personally hold record of most sales in one shift in Myrtle Beach Store, $8000
- Assisted team to increase sales by $50,000 in 10 months
Assistant Manager
Finish Line
11.2013 - 10.2014
- Communicated merchandise needs and issues to appropriate supervisors
- Balanced needs of multiple customers simultaneously in a fast paced retail environment
- Kept the showroom clean and maintained neat, orderly product displays
- Provided excellent service throughout the entire shopping and purchasing experience
- Answered customers’ questions and addressed problems and complaints in person
- Helped customers select products that best fit their personal needs
- Educated customers on product and service offerings
- Consulted with customers on the latest styles and trends
- Personally broke the store record of most sales in one shift, $7400
Skills
- Strong communication skills, superb sales professional, excellent multi-tasker, dependable
Timeline
Sleep Expert
Mattress Firm
05.2024 - 09.2024
Key holder/fitter/sales representative
Edwin Watts Golf
05.2022 - 01.2024
Sales Associate
Verizon
03.2021 - 05.2022
Sales associate
Wyndham Properties
08.2017 - 02.2021
Store Manager
Finish Line
08.2015 - 06.2017
Assistant Manager
Finish Line
10.2014 - 08.2015
Assistant Manager
Finish Line
11.2013 - 10.2014
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