Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Cannon

Lenoir

Summary

Experienced Team Lead with 3+ years at Walmart, excelling in optimizing store operations, supporting team members, and ensuring customer satisfaction. Seeking new opportunities to apply skills in team management, problem-solving, and operational efficiency. Organized leader skilled in building rapport, inspiring trust, and guiding teams towards goals. Proven facilitator collaborating across departments with co-management and top-level leadership. Recognized as an excellent trainer and mentor.

Overview

8
8
years of professional experience

Work History

Team Lead

Walmart
09.2021 - Current
  • Oversee daily store operations, ensuring efficient functioning of departments and team workflows.
  • Support and mentor associates, providing guidance and training to improve performance and customer service.
  • Ensure adherence to company policies and procedures, maintaining high standards of safety and quality.
  • Collaborate with management to identify opportunities for operational improvements and customer satisfaction.
  • Handle customer inquiries and resolve issues, maintaining a positive shopping experience.
  • Lead by example, fostering a positive and inclusive work environment.

Overnight Stocker

Walmart
03.2017 - 09.2021
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.

Education

Cape Fear Community College
Wilmington, NC

High School Diploma -

Eugene Ashley High School
06-2012

Skills

  • Leadership & Team Management
  • Operations Management
  • Conflict Resolution
  • Customer Service
  • Training & Development
  • Time Management
  • Problem-Solving
  • Communication
  • Workflow optimization

Accomplishments

Successfully collaborated with front-end team members to transform one of the market's lowest front-end performance metrics into one of the highest, demonstrating strong teamwork, leadership, and process improvement skills.


Timeline

Team Lead

Walmart
09.2021 - Current

Overnight Stocker

Walmart
03.2017 - 09.2021

Cape Fear Community College

High School Diploma -

Eugene Ashley High School

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Matthew Cannon