Matt Dionese
Jacksonville
Summary
Organized and dependable candidate with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments, with a willingness to take on added responsibilities to meet team goals. Experienced in developing and maintaining interpersonal relationships as well as de-escalation techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shop Manager
Coastal linings
01.2019 - 06.2025
- Managed and coordinated administrative tasks, including scheduling appointments and maintaining office supplies
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Performed data entry tasks with a high level of accuracy and attention to detail
- Provided training to clients on proper operation of newly installed equipment
- Collaborated with team members to coordinate installation schedules and prioritize tasks based on project deadlines
- Trained and mentored staff, fostering skill development and teamwork.
- Installed thousands of various automotive accessories and participated in numerous custom projects
- Troubleshot technical issues during installations, identifying root causes and implementing effective solutions
Parts Sales Manager
AUTOZONE, INC
01.2014 - 01.2019
- Established strong relationships with key clients, resulting in increased repeat business and customer satisfaction
- Managed inventory levels to optimize stock availability while minimizing excess or obsolete inventory costs
- Trained staff on product knowledge, features, benefits, and upselling techniques to enhance their ability to meet customers' needs effectively
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring high levels of satisfaction among clients
- Trained and mentored sales team on effective inventory management and customer engagement techniques.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
No Degree - Automotive Technology
Monroe Community College
Rochester, NY01.2015
High School Diploma -
Churchville-Chili Senior High School
Churchville, NY01-2012
Skills
- Team leadership
- Customer service management
- Training management
- Delegating work
- Data management
- Schedule management
Certification
- Driver's License
- CPR (Currently Expired)
Languages
Spanish - Beginner
English - Fluent
Timeline
Shop Manager
Coastal linings
01.2019 - 06.2025
Parts Sales Manager
AUTOZONE, INC
01.2014 - 01.2019
No Degree - Automotive Technology
Monroe Community College
High School Diploma -
Churchville-Chili Senior High School
Similar Profiles
Victoria LomuVictoria Lomu
Administrative Officer at ATSL LiningsAdministrative Officer at ATSL Linings
DA'LESHA SMITHDA'LESHA SMITH
Certified Nursing Assistant at Silver Linings Home HealthCertified Nursing Assistant at Silver Linings Home Health
Bianca SteeleBianca Steele
Marketing Supervisor at Rhino Linings CorporationMarketing Supervisor at Rhino Linings Corporation
Timothy NoelTimothy Noel
Retail Worker at WalmartRetail Worker at Walmart
RICKY SARAURICKY SARAU
Gunner's Mate at United States NavyGunner's Mate at United States Navy