Matt Cooper
Wendell,NC
Summary
Dynamic security professional with extensive experience at Secure Staff NC, excelling in executive protection and event security. Proven ability to enhance operational efficiency through strategic protocol development and staff training. Strong leadership and conflict resolution skills, ensuring safety and compliance in high-pressure environments. Committed to delivering exceptional customer care and team building.
Experienced with overseeing warehouse operations, ensuring efficiency in receiving, storing, and distribution processes. Utilizes strategic planning to meet organizational goals and improve workflow. Track record of maintaining inventory accuracy and fostering collaborative team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of Security
Secure Staff NC
03.2021 - Current
- Developed and implemented security protocols to enhance operational efficiency.
- Led training sessions for staff on emergency response procedures and safety practices.
- Conducted regular security audits to identify vulnerabilities and mitigate risks.
- Collaborated with law enforcement to ensure compliance with safety regulations.
- Designed comprehensive security plans tailored to specific client needs and environments.
- Monitored venue entry to ensure compliance with capacity limits and safety regulations.
- Managed crowd control through effective communication and conflict resolution techniques.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Ejected unruly patrons from premises.
- Used metal detectors or performed pat-downs and bag searches.
Automotive Window Tinter
Car Cosmotology
02.2022 - 10.2023
- Applied precision techniques to install window tints, ensuring optimal appearance and durability.
- Vinyl Wrap, commercial and vehicles with company logos or brands.
- Paint Protection Film, install and apply.
- Resolved customer inquiries, providing expert advice on product selection and care instructions.
- Inspected completed work for quality assurance, maintaining high standards of craftsmanship.
Window Tint Installer
Sun Protection
02.2021 - 10.2021
- Installed window film on residential and commercial properties, ensuring quality and precision.
- Collaborated with clients to assess needs and recommend appropriate tint solutions.
- Utilized cutting-edge tools and techniques for optimal film application and performance.
- Trained new installers on best practices for tint installation and customer service.
- Collaborated with clients to determine specific tinting needs and preferences.
- Maintained a clean and organized workspace, ensuring efficiency during the window tinting process.
Warehouse Manager
John Deere
01.2017 - 02.2021
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels through accurate forecasting and strategic stock replenishment methods.
- Implemented process improvements that enhanced order fulfillment speed and accuracy.
- Trained and mentored staff on best practices for material handling and equipment operation.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and operational efficiency.
- Directed team activities, providing training and mentorship to enhance workforce skills and productivity.
- Managed team schedules and performance, fostering a collaborative environment that increased productivity levels.
Loader and Unloader
UPS
01.2016 - 08.2016
- Operated forklifts and pallet jacks to load and unload merchandise efficiently.
- Ensured accurate placement of inventory in designated storage areas.
- Collaborated with team members to streamline loading processes and reduce delays.
- Implemented best practices for cargo handling, contributing to improved workflow efficiency.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Lifted and slid packages weighing up to 100+ pounds on conveyor belts to transport items.
Education
Bachelor of Science - Secondary Education Social Studies
Liberty University
Lynchburg, VA06-2026
No Degree - Physical Education Teaching And Coaching
University of North Carolina At Pembroke
Pembroke, NC06-2020
Skills
- Executive protection
- Event security
- Patience and tolerance
- Coaching
- Customer service
- Shipping and receiving
- Order fulfillment
- Logistics
- Team building and leadership
- Decision-making
Certification
- CM - Certified Manager Certification
Timeline
Automotive Window Tinter
Car Cosmotology
02.2022 - 10.2023
Head of Security
Secure Staff NC
03.2021 - Current
Window Tint Installer
Sun Protection
02.2021 - 10.2021
Warehouse Manager
John Deere
01.2017 - 02.2021
Loader and Unloader
UPS
01.2016 - 08.2016
Bachelor of Science - Secondary Education Social Studies
Liberty University
No Degree - Physical Education Teaching And Coaching
University of North Carolina At Pembroke