Mason Jackson
Garner
Summary
Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Expertise in managing diverse tables with precision and exceptional service. Committed to enhancing customer satisfaction and fostering loyalty through attentive service. Proficient in optimizing operations by effectively balancing server loads and maintaining welcoming environments.
Overview
2
2
years of professional experience
Work History
Server
Cleveland Draft House
01.2024 - Current
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments securely.
- Resolved customer complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
Food Runner
Cleveland Draft House
07.2023 - Current
- Delivered food orders promptly to tables in a fast-paced environment.
- Communicated effectively with kitchen staff to ensure order accuracy.
- Assisted servers by refilling beverages and clearing tables efficiently.
- Maintained cleanliness of dining area and ensured proper table settings.
- Collaborated with colleagues to resolve customer concerns quickly and professionally.
Education
Associate of Science -
Johnston Community College
07-2025
High School Diploma -
Cleveland High School
05-2025
No Degree - Psychology
North Carolina State University
Raleigh05-2028
Skills
- Customer service
- Order processing
- Cash handling
- Time management
- Problem solving
- Attention to detail
- Food and beverage pairings
- Quality control
- Table bussing
- Strong work ethic
- Positive guest interactions
Timeline
Server
Cleveland Draft House
01.2024 - Current
Food Runner
Cleveland Draft House
07.2023 - Current
Associate of Science -
Johnston Community College
High School Diploma -
Cleveland High School
No Degree - Psychology
North Carolina State University
Personal Information
Education and Training
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