Mason Iacovone
Rockingham
Summary
Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Dieffenbach GM Superstore
Rockingham
01.2023 - Current
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Reviewed work orders and discussed with supervisors.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Kept detailed records of repairs, labor involved and parts used.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
Head Cook/Team Leader
Hwy 55 Burgers Shakes & Fries
Rockingham
05.2020 - 05.2023
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
- Provided guidance and support to cooks during busy periods or when unexpected issues arise.
- Trained new staff members in safe food handling procedures and knife skills.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
Quick Lube Technician
Blacks Tire And Auto Service
Rockingham
06.2022 - 01.2023
- Checked fluids and maintenance-related parts and topped off or replaced.
- Performed automotive preventive maintenance and inspected tires.
- Completed standard inspections to assess wear and damage to vehicles.
- Rotated tires and checked brakes on vehicles.
- Kept shop area clean and organized throughout the day.
Education
High School Diploma -
Richmond Senior High School
Rockingham, NC08-2023
Skills
- Electrical system repair
- Customer service
- Documentation management
- Time management
- Safety awareness
- Vehicle inspections
- Road testing
- Engine repair
- Parts ordering
- Preventive maintenance
- Brake inspection
- Diagnostic testing
- Warranty procedures
- Strong work ethic
- Automotive testing
- Valid Driver's license
- Advanced diagnostics
References
References available upon request.
Timeline
Automotive Technician
Dieffenbach GM Superstore
01.2023 - Current
Quick Lube Technician
Blacks Tire And Auto Service
06.2022 - 01.2023
Head Cook/Team Leader
Hwy 55 Burgers Shakes & Fries
05.2020 - 05.2023
High School Diploma -
Richmond Senior High School
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