Mason Brown
Leland
Summary
Motivated and adaptable professional with an Associate’s Degree in Information Technology and several years of experience in customer-focused retail environments. Known for strong problem-solving abilities, technical aptitude, and a hands-on approach to learning new systems and tools. Proven ability to work effectively in high-pressure settings, follow safety protocols, and deliver reliable results as part of a team. Eager to leverage technical knowledge, physical endurance, and customer service skills to transition into a career as an electrical lineman. Committed to continuous learning, safety, and contributing to critical infrastructure work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
The Home Depot
Peachtree City
11.2022 - 04.2024
- Utilized power equipment to effectively stock store shelves and assist customer vehicle loading and unloading.
- Evaluated power equipment for potential safety hazards and ensured compliance with safety standards.
- Conducted preventative maintenance on power equipment to ensure operational efficiency.
- Provided outstanding customer support, ensuring prompt and effective resolution of customer concerns.
- Executed inventory control tasks to enhance stock accuracy and streamline service efficiency.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Education
Graduate Certificate - Electrical Lineworker Program
Cape Fear Community College
Wilmington, NC06-2025
Associate of Science - Information Technology
Full Sail University
Winter Park, FL04-2024
Skills
- Setting & Climbing Poles
- Installing Cross Arms, Hardware, Lines & Transformers
- Overhead/Underground Construction Practices
- Electric Theory & Practice
- Safety and Teamwork
- Commercial Driving
- Heavy Equipment Operation
- Basic Knowledge of Database Management Systems
- Experience With Hardware Installation, Maintenance, and Repair
Certification
- Arc-Flash
- OSHA Compliant Heart Saver (First Aid/CPR/AED)
- OSHA 10 ET&D
- NCDOT Flagger
- PipePlus 811
- CDL Class A
Timeline
Customer Service Associate
The Home Depot
11.2022 - 04.2024
Graduate Certificate - Electrical Lineworker Program
Cape Fear Community College
Associate of Science - Information Technology
Full Sail University
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