Masheka Canty

• Assisted physicians during patient examinations and procedures.
• Managed patient schedules and coordinated appointments effectively.
• Prepared and maintained examination rooms for optimal efficiency.

• Supervised daily activities of certified nursing assistants in group home environment.
• Coordinated patient care plans with healthcare professionals and family members.
• Trained new staff on protocols for patient safety and care procedures.
• Managed 10 CNAs and 4 Med techs.
• Passed medication.

• Assisted patients with scheduling appointments and managing treatment plans.
• Coordinated communication between patients and healthcare providers for effective care.
• Provided support in navigating insurance processes and verifying coverage details.

Insurance - Ensure that insurance is still active prior to the patient’s appointment or procedure.

• Reach out to patients to resolve inactive insurance status and obtain updated information.
• Verify and update copay and deductible details as necessary.
• Retrieve and attach snippets of insurance cards from payer websites to ensure the most up-to-date records
• Authorization- Verify and document that required authorizations are in place for specific services, including Tricare, VA, special testing (e.g., MRIs, CT scans, ultrasounds), and injections.