Dynamic and results-oriented professional with extensive experience in leadership and customer service roles, notably as Operations Manager at Fed Ex Ground. Excelled in team leadership and warehouse operations, significantly enhancing efficiency and productivity. Skilled in fostering teamwork and collaboration, with a keen attention to detail, ensuring top-notch service and operational excellence.
Work History
Fullfillment Associate
5 Months
BIC | 11.2023 - 04.2024
Crafted high-quality artwork meeting client expectations and industry trends.
Verified precision of tattoo prints before production.
Ensured accurate assembly of client orders.
Precisely selected and assembled requested orders for customers.
Executed tasks promptly.
Team Lead
9 Months
Kelly Services | 08.2022 - 05.2023
Directed a team to achieve project goals.
Inspected products to ensure quality standards were met.
Produced orders efficiently to meet deadlines.
Train and ensure all of my associates can complete the task
Hand Packer
2 Months
Kelly Services | 08.2022 - 10.2022
Supported continuous workflow by working alongside team in managing line progression.
Meticulously monitored details to guarantee precision.
Operations Manager
10 Months
Fed Ex Ground | 11.2020 - 09.2021
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervised operations staff and kept employees compliant with company policies and procedures.
Make sure all tasks are completed in a timely manner.
Package Handler
7 Months
Fed Ex Ground | 04.2020 - 11.2020
Ensured swift and precise truck load and unload activities.
Point of Sale Associate
1 Year 1 Month
DTLR | 02.2019 - 03.2020
Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
Increased sales by offering advice on purchases and promoting additional products.
Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
Answered questions about store policies and addressed customer concerns.
Cashier
4 Months
Food Lion | 07.2019 - 11.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Cook/Cashier
1 Year 2 Months
Which Wich Superior Sandwiches | 03.2018 - 05.2019
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Prepared meals efficiently under time constraints for timely service during peak hours.
Cook/cashier
1 Year 11 Months
Burger King | 01.2015 - 12.2016
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.