To obtain employment with an upstanding company in which I can utilize my current capabilities, knowledge and experience. Also, looking to get out of management if the right opportunity arises.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Biller
Carolina Quick Care
06.2024 - Current
Add a description of your job
Edit
Dismiss
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Filed and updated patient information and medical records.
Collected payments and applied to patient accounts.
Posted payments and collections on regular basis.
Delivered timely and accurate charge submissions.
Clinic Manager II
NextCare Urgent Care
11.2019 - Current
Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
Hired, trained and supervised employees to maintain team of high performers.
Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
Created and implemented policies to improve operational efficiency and patient care quality.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Enhanced team performance by providing regular training and professional development opportunities.
Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Assistant Teacher
First Baptist Child Development Center
10.2018 - 11.2019
Assistant teacher for younger threes
Patient Service Representative
NextCare Urgent Care
08.2017 - 10.2018
Front Desk Receptionist
Dr Claude Luvis Internal Medicine
09.2016 - 07.2017
Floater
First Baptist Childcare Center
11.2015 - 09.2016
Duties: Primarily assist teachers with children ages 6 weeks to five years old. Perform daily care for children, indoor and outdoor activities, follow safety and health regulations by the state of NC, along with any other duties that the director may assign.
Charge Entry Clerk and Payment Posting Coordinator
Diligent Billing and Management
01.2011 - 11.2014
Duties: Enter demographics, insurance information, and enter charges for a pathology group. Scan reports and demographics into Touch Chart. At times medical insurance verification is required through multiple computer systems. Post patient and insurance payments to accounts. Make any adjustments to accounts to reflect patient insurance responsibilities.
Clerical Assistant IV
Cleveland County DSS
05.2008 - 12.2011
Duties: Answer multi line phone lines, direct clients to the correct social worker, sort incoming and outgoing mail. Extra duties: interview custodial and non-custodial parents, performed DNA testing, and prepare cases for the next establishment worker.
Office Assistant
Caromont Medical Group
08.2006 - 07.2007
Duties: Answer multi line phone lines, check patients in and out, collect copays and deductibles, verify medical insurance, along with entering patients demographics into the healthcare system. Extra duties: Enter inpatient and outpatient charges for three doctors along with doing clinical and posting payments to patient accounts.
Office Coordinator
Gaston Family Docs
05.2005 - 08.2006
Duties: Check patients in and out, schedule appointments, answer multi line phone lines, collect copays and deductibles. Extra duties: Post payments to patient accounts, verify medical insurance for outpatient procedures and schedule the appointments for the procedure with outside facilities.
Office Manager
Sports Plus Physical Therapy
02.2003 - 05.2005
Duties: Answer multi line phone lines, check patients in and out, schedule appointments, collect copays and deductibles, verify medical insurance and explain them to patients, set up payment plans when needed, communicate with physical therapist and physicians.
Education
GED -
Cleveland Community College
Shelby, NC
06.1995
Skills
Social Work
Special Education
Teaching
Early Childhood Education
Case Management
Medical Records
Classroom Management
Curriculum Development
Filing
Data Entry
Billing
Scheduling
Receptionist
Healthcare Management
Childcare
Multi-line Phone Systems
Toddler Care
Certification
Childcare Credentials
CPR & First Aid
SIDS
February 2019 to February 2020
Timeline
Medical Biller
Carolina Quick Care
06.2024 - Current
Clinic Manager II
NextCare Urgent Care
11.2019 - Current
Assistant Teacher
First Baptist Child Development Center
10.2018 - 11.2019
Patient Service Representative
NextCare Urgent Care
08.2017 - 10.2018
Front Desk Receptionist
Dr Claude Luvis Internal Medicine
09.2016 - 07.2017
Floater
First Baptist Childcare Center
11.2015 - 09.2016
Charge Entry Clerk and Payment Posting Coordinator