Mary Anna Harrell
KITTRELL
Summary
Driven Legal Assistant with 4 years of experience in civil litigation law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in all areas of law.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Manager
SCOOTERS BAR AND GRILL
01.2016 - Current
- As the bartender I am the manager on duty.
- This means I manage fellow employees, check distribution, customer service, any money handling, as well as the security and well-being of the establishment.
- I also work as a bartender in a fact paced work environment. I have beverage knowledge, work very well with the customers, and have full responsibility of the sanitation and cleanliness of the front of house at the restaraunt.
Legal Assistant
Sessoms & Rogers, P.A
01.2020 - 06.2024
- In this position I assist in the compliance aspect of the firm.
- I am in constant contact with the clients and present information they have requested.
- Also, any questions they may have are answered and given in a timely and professional manner.
- I also fill in multiple jobs at the firm when needed.
- I am trained in multiple positions outside of my own including receptionist, incoming correspondence, and preparing/filing paperwork.
Customer Account Resolution Specialist
Sessoms & Rogers, P.A
01.2020 - 09.2020
- I assist consumers in the process of repayments of debt owed to the clients in which my firm represents
- I speak with consumers in order to gather information to have a repayment resolution that meets clients' requirements as well as upholding the firm standards
Customer Service Representative
WELCOME FINANCE COMPANY
02.2019 - 11.2019
- As a customer representative, I processed loan applications, received loan payments, solicitated clients as well as performed general office duties, including answering the telephone
Lead Female Counselor
EASTERN 4-H ENVIRONMENTAL CENTER
05.2013 - 08.2013
- As the lead female counselor at the 4-H center, my duties included being with the children and seeing what I could do to improve their experience as campers at the center
- I also managed fellow counselors, as well as recreational activities and recreational staff
- Along with the rest of the lead staff, we put together the summer activities, coordinators, and counselors for the Eastern 4-H centers summer camp season
Education
Bachelor of Science - Criminal Justice
Chowan University
Murfreesboro, NC05.2015
Associate - undefined
Wake Technical Community College
Raleigh, NC05.2013
Skills
- Phone Etiquette
- Research
- QuickBooks
- Microsoft Word
- Supervising experience
- Legal drafting
- Classroom experience
- Retail Sales
- Front Desk
- Litigation
- Management
- Legal research
- Microsoft Outlook
- Lexis-Nexis
- Typing
- Administrative experience
- Computer Literacy
- Tutoring
- Bartending
- Teaching
- Microsoft Excel
- Sanitation standards
- Complaint handling
- Task delegation
- POS system operation
- Liquor restocking
- Staff recruitment
- Policy enforcement
- Menu development
- Sales promotion
- Bartending expertise
- Brand representation
- Customer engagement
- Advanced word processing
- Order and request filing
- Case management support
- Daily docket reports
- Microsoft office
- Legal/Court processes
- Client relations
- MS office proficient
- Client communication
- Legal document preparation
- Interview transcription
- Writing and editing
- Legal terminology
- Client support
- Troubleshooting complex problems
- Document filing
- Fast learner
- Legal compliance
- Case management
- Correspondence
Certification
Notary Public, 07/01/22, 07/31/27
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Legal Assistant
Sessoms & Rogers, P.A
01.2020 - 06.2024
Customer Account Resolution Specialist
Sessoms & Rogers, P.A
01.2020 - 09.2020
Customer Service Representative
WELCOME FINANCE COMPANY
02.2019 - 11.2019
Bartender/Manager
SCOOTERS BAR AND GRILL
01.2016 - Current
Lead Female Counselor
EASTERN 4-H ENVIRONMENTAL CENTER
05.2013 - 08.2013
Associate - undefined
Wake Technical Community College
Bachelor of Science - Criminal Justice
Chowan University
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