Summary
Work History
Education
Skills
Timeline
Generic

Mary Mcbroom

Burlington

Summary

Dynamic customer service professional with a proven track record at XYZ Corp, excelling in problem resolution and communication. Recognized for a friendly demeanor and strong teamwork, I effectively manage multiple tasks while maintaining attention to detail. Committed to delivering exceptional service and fostering positive client relationships.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Professional with strong experience in food service, prepared for role in fast-paced deli environment. Skilled in food preparation, customer service, and maintaining clean and organized workspaces. Strong focus on team collaboration and achieving results. Reliable and adaptable, with excellent communication and multitasking abilities. Known for ensuring high standards and delivering consistent quality.

Knowledgeable Desired Position with solid background in deli operations. Skilled at maintaining high standards of food safety and customer service, ensuring positive experience. Demonstrated ability to collaborate effectively with team members and adapt to dynamic work environments.

Work History

Deli Clerk

Food Lion

Banquet Server

Mirage Hotel
  • Set up and break down banquet tables and equipment efficiently.
  • Provided guests with food and beverages, focusing on efficient service and presentation excellence.
  • Collaborate with kitchen staff to coordinate meal timing and guest dietary needs.
  • Maintain cleanliness of dining areas, adhering to health and safety standards.
  • Assist in training new servers on service protocols and menu knowledge.
  • Handle guest inquiries and requests promptly, enhancing overall dining experience.
  • Monitor guest satisfaction throughout events, addressing issues as needed.
  • Support event managers in executing seamless banquet operations and logistics.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.

Assistant Manager

Michaels Arts and Crafts
  • Contributed to overseeing daily operations and organizing staff schedules for streamlined workflow.
  • Implemented visual merchandising strategies to enhance product presentation and customer engagement.
  • Trained and mentored new team members on company policies and procedures, fostering a collaborative environment.
  • Monitored inventory levels and coordinated restocking efforts to maintain optimal product availability.
  • Developed promotional displays based on seasonal trends, improving sales performance during peak periods.
  • Conducted regular audits of store processes to identify areas for improvement and streamline operations.
  • Resolved customer inquiries and concerns with professionalism, enhancing overall satisfaction rates.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Santa Fe High School
Santa Fe, NM

Skills

    Customer service

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Deli Clerk

Food Lion

Banquet Server

Mirage Hotel

Assistant Manager

Michaels Arts and Crafts

High School Diploma -

Santa Fe High School
Mary Mcbroom