Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Makle

Rocky Mount

Overview

19
19
years of professional experience

Work History

Hosekeeper

Headway Solutions
Rocky Mount
11.2021 - 08.2022
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Inspected furniture for damage or stains in between guest stays.
  • Communicated with maintenance team on damages to repair.
  • Followed safety procedures when handling hazardous materials.
  • Swept and damp-mopped private stairways and hallways.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Site Coordinator

Springboard Childcare
Upper Marlboro
05.2015 - 05.2019
  • Maintained accurate records of employee attendance and payroll information.
  • Utilized project management software to monitor tasks, deadlines, and team performance.
  • Ensured compliance with all applicable regulations related to the event.
  • Facilitated training and development sessions for site staff to enhance skills and safety awareness.
  • Addressed and resolved site issues and conflicts, ensuring minimal impact on project timelines.
  • Provided support and guidance to site staff, fostering a collaborative and productive work environment.
  • Prepared and submitted daily reports on site activities, highlighting any issues or deviations from plans.

Site Director

Alphabest
Waldorf
08.2006 - 05.2015
  • Monitored daily activities of site personnel to ensure quality assurance standards were met.
  • Partnered with teaching staff to develop and improve curriculum offerings for students.
  • Assisted in recruiting, training, evaluating, and disciplining employees as needed.
  • Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
  • Referred to student performance data to set educational goals and standards.

Shift Manager

KFC
Laplata
09.2003 - 07.2004
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Documented receipts, employee hours and inventory movement.
  • Upheld company standards and compliance requirements for operations.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Education

Cerificate

Charles County Community College
La Plata, MD
03-1990

High School Diploma -

Thomas Stone High School
Waldorf Maryland
06-1981

Skills

  • Cleaning techniques
  • Sanitation practices
  • Inventory management
  • Safety procedures
  • Quality assurance
  • Problem solving
  • Hospitality background
  • Cleaning and organizing
  • Sanitization techniques
  • Room preparation
  • Safe cleaning with chemicals
  • Hardworking
  • Multitasking and organization
  • Customer-oriented

Accomplishments

  • Special Congressional Recognition 1990

Timeline

Hosekeeper

Headway Solutions
11.2021 - 08.2022

Site Coordinator

Springboard Childcare
05.2015 - 05.2019

Site Director

Alphabest
08.2006 - 05.2015

Shift Manager

KFC
09.2003 - 07.2004

Cerificate

Charles County Community College

High School Diploma -

Thomas Stone High School

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Mary Makle