Mary Knestrick
Castle Hayne
Summary
Proactive Deli Assistant and Senior Office Manager with extensive experience in customer service, financial oversight, and food safety. Skilled in training staff, maintaining cleanliness, and ensuring product quality. Bringing strong organizational abilities and a commitment to high standards in every task. Hardworking Deli Clerk with 1 year of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Deli Assistant
Foodlion Grocery Store
09.2023 - Current
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
Cashier
Foodlion Grocery Store
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Personal Shopper
Foodlion Grocery Store
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Senior Office Manager
Jerry And Son Heating And Air
01.2017 - 01.2022
- Reduced operational costs with meticulous budget planning, monitoring, and resource allocation.
- Oversaw expense tracking processes to maintain accurate financial records while identifying areas for potential savings or budget adjustments as needed.
- Ensured regulatory compliance by staying updated on industry changes, training staff accordingly, and auditing internal procedures regularly.
- Managed multiple projects simultaneously to ensure timely completion while maintaining high-quality standards.
Education
Associate of Applied Science - Business Administration
Miller- Motte Community College
Wilmington,NC10.2020
GED -
Montgomre Tech Community College
Troy NC03.1995
Skills
- Product presentation
- Meat slicing expertise
- Cleanliness and sanitation
- Food safety knowledge
- Equipment safety
Timeline
Deli Assistant
Foodlion Grocery Store
09.2023 - Current
Cashier
Foodlion Grocery Store
09.2023 - Current
Personal Shopper
Foodlion Grocery Store
09.2023 - Current
Senior Office Manager
Jerry And Son Heating And Air
01.2017 - 01.2022
Associate of Applied Science - Business Administration
Miller- Motte Community College
GED -
Montgomre Tech Community College
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