Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Diffendal

Greensboro

Summary

Seasoned supply chain professional with over a decade of experience in providing quality support to aftermarket and production environments. Highly organized and focused on executing delivery in a timely and cost effective manner.

Overview

12
12
years of professional experience

Work History

Production Planner

Rotork USA
11.2024 - Current

Responsible for capacity planning, production planning, material availability and production scheduling to support customer needs.

  • Schedules production lines to meet changing monthly forecasts while managing inventory levels and schedules
  • Responsible for raising work orders and providing operations with an efficient schedule
  • Manages finished goods stocking policies and inventory levels
  • Collaborates with production managers to ensure optimum productivity and timely completion of orders
  • Follows through as required with all departments to expedite the flow of materials to meet production schedules and customer expectations

Supply Planner

Volvo Group NA - Mack Trucks
08.2022 - 11.2024

Maintained and optimized inventory levels and fill rates for the distribution system for Mack Trucks within Service Market Logistics.

  • Provided accurate delivery schedule information to suppliers
  • Performed daily parts maintenance including supersessions and parts requisitions
  • Executed order handling and expediting functions while identifying supply chain related problems to increase efficiency and productivity
  • Worked in partnership with outside suppliers and internal business groups including purchasing, material controllers, Volvo Group manufacturing facilities, and the Volvo network of distribution centersWorked as part of a cross functional team by liaising with the service center, product support, and purchasing
  • Continually conducted reviews of suppliers’ performance by hosting and leading meetings with a focus on supplier accountability
    Created corrective action plans through these meetings and through supplier performance monitoring
    Prepared and analyzed reports to better understand supplier performance
  • Continually enhanced my working knowledge of Volvo mainframe systems including SAP, CRM/ERP, DFS, and AS400
  • Remained up-to-date with product knowledge and organizational strategy

Backorder Recovery Coordinator Sr

Volvo Group NA - VCE
06.2013 - 07.2022

Maintained and optimized inventory levels and fill rates for the distribution system for Mack Trucks within Service Market Logistics.

  • Provided accurate delivery schedule information to suppliers
  • Performed daily parts maintenance including supersessions and parts requisitions
  • Executed order handling and expediting functions while identifying supply chain related problems to increase efficiency and productivity
  • Worked in partnership with outside suppliers and internal business groups including purchasing, material controllers, Volvo Group manufacturing facilities, and the Volvo network of distribution centersWorked as part of a cross functional team by liaising with the service center, product support, and purchasing
  • Continually conducted reviews of suppliers’ performance by hosting and leading meetings with a focus on supplier accountability
    Created corrective action plans through these meetings and through supplier performance monitoring
    Prepared and analyzed reports to better understand supplier performance
  • Continually enhanced my working knowledge of Volvo mainframe systems including SAP, CRM/ERP, DFS, and AS400
  • Remained up-to-date with product knowledge and organizational strategy

Education

Bachelor of Science - Marketing And Supply Chain Management

East Carolina University
Greenville, NC

Skills

  • ERP/MRP
  • SAP
  • Microsoft Office/Outlook
  • Scheduling

  • Capacity Planning
  • Supply Chain Management
  • Training and Coaching
  • Workflow Management

Timeline

Production Planner

Rotork USA
11.2024 - Current

Supply Planner

Volvo Group NA - Mack Trucks
08.2022 - 11.2024

Backorder Recovery Coordinator Sr

Volvo Group NA - VCE
06.2013 - 07.2022

Bachelor of Science - Marketing And Supply Chain Management

East Carolina University
Mary Diffendal