Summary
Overview
Work History
Education
Skills
Timeline
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Mary Daw

Apex

Summary

Motivated and natural leader with a passion for helping teams meet and exceed goals through compassionate, hands-on leadership. Skilled trainer and operational problem-solver with front-line experience and a collaborative mindset. Resourceful in balancing the needs of customers, employees, and the company.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Mad Splatter
07.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Nanny

Lair Care
02.2024 - 08.2024
  • Provide attentive and compassionate care for children, ensuring their safety and well-being at all times.
  • Plan and engage in age-appropriate activities to stimulate intellectual and social development.
  • Prepare nutritious meals and snacks for children, considering any dietary restrictions or preferences.
  • Assist with homework and educational activities, fostering a positive learning environment.
  • Perform light housekeeping duties, including tidying up children's play areas and doing children's laundry.

Daycare

BEYOND School Age Care
11.2022 - 08.2023
  • Engaged with school-age children in a nurturing and educational environment.
  • Supervised recreational activities and assisted with homework, fostering a supportive atmosphere.
  • Implemented age-appropriate curriculum and activities to encourage learning and development.
  • Communicated effectively with parents regarding children's progress and any concerns.
  • Collaborated with colleagues to maintain a safe and organized facility.

Sales Associate

Best Tile
07.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Shift Lead

Defy Apex
07.2019 - 07.2022
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
  • Delegated tasks to employees and monitored activities and task completion
  • Supervised, motivated and led employees to maintain productivity and customer service levels
  • Coordinated shift-based inventory receiving, auditing and restocking
  • Resolved customer complaints and reported issues to senior management
  • Completed opening and closing duties to facilitate business operations
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.

Education

Bachelor of Arts -

Wake Tech
05-2025

Bachelor’s Degree - Hospitality

University of North Carolina At Pembroke
05.2025

High School Diploma -

High School
04-2022

Skills

  • Guest service
  • Team Supervision
  • Work ethic
  • Supervision
  • Issue and conflict resolution
  • Camp Operations
  • Staff development
  • Regulatory compliance
  • Friendly, Positive Attitude

Timeline

Assistant Manager

Mad Splatter
07.2024 - Current

Nanny

Lair Care
02.2024 - 08.2024

Daycare

BEYOND School Age Care
11.2022 - 08.2023

Sales Associate

Best Tile
07.2022 - 10.2022

Shift Lead

Defy Apex
07.2019 - 07.2022

Bachelor of Arts -

Wake Tech

Bachelor’s Degree - Hospitality

University of North Carolina At Pembroke

High School Diploma -

High School

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Mary Daw