Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Atkins

Siler City

Summary

Proven track record in enhancing patient care and customer satisfaction at Seven Lakes Pharmacy, showcasing exceptional problem-solving skills and expertise in medication dispensing. Adept at insurance billing and adhering to HIPAA regulations, demonstrated through high-quality service delivery in healthcare settings. Skilled in managing multiple projects with a focus on achieving results and maintaining client relationships. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

27
27
years of professional experience

Work History

Certified Pharmacy Technician

Seven Lakes Pharmacy
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Certified Nursing Assistant II

UNC Hospital
03.2017 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Certified Nursing Assistant

Pinehurst Nursing And Rehab
01.2015 - 01.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Certified Nursing Assistant

Fox Hollow Assisted Living
01.2015 - 01.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Certified Pharmacy Technician

Town Center Pharmacy
02.1999 - 12.2015
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Masonry Contractor

Self-employeed
01.1998 - 09.2010
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Education

GED -

Sandhills Community College
Pinehurst, NC
1990

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing

Timeline

Certified Nursing Assistant II

UNC Hospital
03.2017 - Current

Certified Nursing Assistant

Pinehurst Nursing And Rehab
01.2015 - 01.2017

Certified Nursing Assistant

Fox Hollow Assisted Living
01.2015 - 01.2017

Certified Pharmacy Technician

Town Center Pharmacy
02.1999 - 12.2015

Masonry Contractor

Self-employeed
01.1998 - 09.2010

Certified Pharmacy Technician

Seven Lakes Pharmacy

GED -

Sandhills Community College
Mary Atkins