Marvin D. Ervin
Cary
Summary
Dedicated and valuable asset to the company, with a goal to absorb knowledge, advance, and shine. Committed to earning trust and fostering colleagues' development as we work towards success.
Overview
6
6
years of professional experience
Work History
Area Manager II
Amazon
07.2023 - Current
- Outbound Pack.
- Smartpac, PPMix, Single Smalls, CW1000 and SIOC.
- Ensured efficient fulfillment of customer shipments.
- Monitored compliance with CPT requirements to minimize missed targets.
- Managed a team of over 100 associates.
- Achieved a 25% increase in team performance metrics.
- Promoted a productive and safe atmosphere for team members.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Increased team productivity by streamlining processes and implementing more efficient systems.
Area Manager II (L5)
Amazon GSO1
11.2022 - Current
- Inbound Receive Dock.
- Coordinating timely offloading while checking shipment correctness.
- Coordinated weekly with UPS and FedEx for advance scheduling of parcel shipments.
- Identified and managed outlets for restricted freight in the warehouse.
- Guided and enhanced skills of L4 Area Managers.
- Handled stretching and shift operations in the absence of OM.
- Led Inbound operations, supervising 80 team members across multiple departments.
- Ensured all safety protocols were followed, maintaining a secure working environment.
- Ran efficient and productive performance shifts.
- Collaborate on projects to enhance workflow and reduce downstream errors.
- Led building to number one ranking in TPH across the cluster.
Area Manager (L4)
Amazon GSO1
11.2021 - 11.2022
- Managed Receive and Trans In/Out operations at the site.
- Enhanced team communication to boost staff performance and morale.
- Resolved challenges and obstacles faced by associates to streamline process flow.
- Prioritized safety across all levels from leadership to associates.
- Enforcing work procedures and policies to ensure a safe and healthy workplace.
- Oversaw the activities of a minimum of 30 team members.
- Developed accurate labor planning to ensure efficiency.
- Served as OM and managed shifts for consecutive months at L4 level.
- Performed at peak level consistently during inbound shifts.
Learning Trainer (PIT)
Amazon RDU1
10.2018 - 11.2021
- Guided associates in mastering use of various industrial vehicles including Standup Forklift and Clamp Truck with a strong emphasis on cautious operating practices.
- Conducted TDR (Trailer Dock and Release) training sessions.
- Monitored associates to ensure tasks were completed safely and accurately.
- Facilitated onboarding for new associates to ensure they acquired necessary information.
- Ensured meticulous record-keeping and successful completion of daily trainings by overseeing learning ambassadors.
- Responsible for handling trouble tickets and resolving them in a timely manner
- Monitored compliance with training deadlines and confirmed adequate training completion.
- Identified obstacles hindering employee performance, enabling the learning team to address barriers.
- Collaborated with managers and operations managers to address process requirements.
- Utilized Microsoft Outlook, PowerPoint, Excel and Word to enhance daily operations.
Process Assistant
Amazon
10.2018 - 08.2020
- Began career at entry level, showcased consistent hard work to attain objectives.
- Optimized time management leading to achievement of daily production goals.
- Monitored metrics to identify and mitigate potential errors in downstream processes.
- Responsible for maintaining and tracking transshipments coming from other fulfillment centers to ensure that goals were met in a timely manner
- Met objectives by adhering to SLA for stowing reactive loads.
- Ensured safe transport of restricted products to intended locations, emphasizing oxidizers and flammable materials.
- Fostered the growth and engagement of team members to enhance skills.
- Collaborated with various departments to maintain seamless workflows for downstream processes.
- Stower (Stocker), Picker, Packer, Problem solver, Dock unloader/loader and Learning Ambassador (PIT)
Education
High School -
Freedom High School
Morganton, NCWestern Piedmont Community College
Morganton, NCWestern Carolina University
Cullowhee, NCCaldwell Technical Community College
Hudson, NCSkills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Advanced Mathematics
- Economics
- Advance Functions
- Excellent leadership
- Social skills
- Advanced problem solving
- Time management
- Employee Safety
Timeline
Area Manager II
Amazon
07.2023 - Current
Area Manager II (L5)
Amazon GSO1
11.2022 - Current
Area Manager (L4)
Amazon GSO1
11.2021 - 11.2022
Learning Trainer (PIT)
Amazon RDU1
10.2018 - 11.2021
Process Assistant
Amazon
10.2018 - 08.2020
High School -
Freedom High School
Western Piedmont Community College
Western Carolina University
Caldwell Technical Community College
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