Dynamic Field Supervisor with proven success at Echo Concrete Foundations, enhancing project efficiency through strategic planning and quality control. Skilled in operations management and employee training, I foster team collaboration and elevate client satisfaction. Committed to safety and regulatory compliance, I drive continuous improvement in field operations.
Overview
26
26
years of professional experience
Work History
Field Supervisor
Echo Concrete Foundations
05.2024 - Current
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.
Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Presented weekly and monthly performance reports to demonstrate team progress.
Met with customers to resolve issues and build productive relationships.
Planned and scheduled field activities according to set timelines and order of operations.
Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
Implemented best practices in field operations to ensure consistency across all projects under supervision.
Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
Investigated issues and developed effective solutions.
Kept teams on task to complete milestones on time.
Contributed to business growth by identifying new opportunities for expansion in the local market.
Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
Evaluated performance and progress, and made proactive adjustments.
Completed site checks and leveraged computerized applications to document or record findings.
Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
Identified development and improvement areas and set up training to bridge learning gaps.
Mentored team members in best practices to increase sales performance.
Department Supervisor
Dunlop/Maxfli Golf
04.1999 - 04.2003
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Promoted culture focused on encouraging staff to develop skills and abilities.
Field Supervisor
Griffin Masonry
08.2003 - 08.2023
Monitored field operations closely to ensure all activities aligned with company's strategic goals.
Led adoption of new technologies, keeping company competitive and improving service delivery.
Guided team through complex projects, breaking down tasks into manageable segments for better execution.
Cultivated culture of continuous improvement, encouraging team to suggest and implement process enhancements.