MARSALA KRUPP
Charlotte,NC
Summary
Dynamic and energetic flight attendant with a strong focus on customer service. Possessing a welcoming attitude and known for excellent customer relations. Experienced in passenger service, safety protocols, and in-flight operations. Utilize strong communication and problem-solving abilities to ensure high levels of passenger satisfaction. Proven track record of teamwork and adaptability in dynamic environments. Dedicated to delivering exceptional service on every flight.
Overview
6
6
years of professional experience
Work History
Flight Attendant
PSA Airlines
05.2025 - Current
- Recognized for punctuality, flexibility with schedule changes, and a 100% on-time attendance record
- Collaborated with flight deck crew and fellow flight attendants to ensure seamless communication, timely reporting of issues, and consistent service delivery
- Delivered exceptional in-flight service to passengers on regional jet routes, ensuring comfort, safety, and FAA compliance throughout all phases of flight
Barista
Starbucks
09.2019 - 05.2025
- Customer service and product knowledge
- Team collaboration and efficient multitasking
- Adherence to health and safety standards
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Norwin High School
Irwin, PA06.2022
Skills
- Attention to detail
- Customer service
- Strong work ethic
- First aid
- Reliability and punctuality
- Team collaboration
- Cultural awareness
- Professional appearance
- Problem-solving
- Multitasking and organization
- Teamwork and cooperation
- Safety procedures
Timeline
Flight Attendant
PSA Airlines
05.2025 - Current
Barista
Starbucks
09.2019 - 05.2025
High School Diploma -
Norwin High School
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