Marquavious Hampton
Greenville
Summary
I work great with a team or in an independent environment. I have great communication and time management skills with an attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Sam's Club
10.2016 - 05.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Landscaping Crew Member
P. Patterson
06.2016 - 05.2018
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
Shift Supervisor, Superintendent
SunRiver Services
01.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
N/A - Business Administration And Management
East Carolina University
Greenville, NCN/A - Criminal Justice
Wilson Community College
Wilson, NCSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Staff development
- Safety awareness
- Conflict resolution techniques
- Schedule management
- Strategic planning
- Inventory management
- Continuous improvement
- Safety
- Attendance oversight
- Shift reporting
- Team leadership
- Problem-solving
- Team supervision
- Positive attitude
- Team motivation
- Strong verbal and written communication
- Goal setting and tracking
- Conflict resolution
- Daily workflows
- Shift paperwork completion
- Professional appearance
- Production reporting
- Employee relations
Certification
OSHA Certification
Timeline
Shift Supervisor, Superintendent
SunRiver Services
01.2018 - Current
Retail Sales Associate
Sam's Club
10.2016 - 05.2018
Landscaping Crew Member
P. Patterson
06.2016 - 05.2018
N/A - Business Administration And Management
East Carolina University
N/A - Criminal Justice
Wilson Community College