Dynamic professional with experience as a Magnet Coordinator intern at Atrium Health Lincoln, excelling in healthcare quality improvement and project coordination. Proven ability in customer engagement and relationship management, enhancing brand visibility and member satisfaction. Skilled in Microsoft 365, I thrive in collaborative environments, driving initiatives that align with organizational goals.
Coordinated readiness activities with nursing staff and hospital leaders for ANCC Magnet site visit, ensuring compliance standards.
Supported employee communication initiatives to align staff with professional practice expectations.
Prepared documentation and materials to demonstrate nursing excellence and hospital quality to external surveyors.
Acquired practical experience in healthcare quality improvement, HR communication, and project coordination.
Executed innovative promotional strategies to enhance brand visibility and customer loyalty.
Cultivated strong relationships with community members through effective service and outreach efforts.
Utilized product expertise to optimize transactions, significantly improving customer experience.
Engaged prospective clients to promote memberships, enhancing growth and retention.
Supported business operations through administrative tasks, scheduling, and customer support.
Delivered consistent, high-quality service to boost member satisfaction and community engagement.
Deans List- 3 semesters