Marko Ruiz
East Flat Rock
Summary
Compassionate and dedicated Peer Support professional with lived experience in long-term recovery from substance misuse and mental health challenges. Over four years in sustained recovery, with firsthand experience navigating homelessness, sober living, inpatient and outpatient treatment, and the Pre-Trial Intervention (PTI) Program. Passionate about helping individuals discover hope, overcome barriers, and build meaningful lives in recovery.
Known for building genuine relationships through empathy, active listening, and encouragement. Bilingual, dependable, and committed to empowering others while promoting recovery, wellness, and community inclusion. Currently a North Carolina Peer Support Specialist.
Overview
3
3
years of professional experience
Work History
Coordinator Cheyenne Nicole Respite House
Love and Respect Community for Recovery and Wellness
Hendersonville, NC
07.2025 - Current
- Coordinated daily operations to streamline program activities and enhance participant engagement.
- Managed scheduling for client appointments, ensuring efficient use of staff time and resources.
- Supported data collection efforts to evaluate program effectiveness and participant satisfaction.
- Executed administrative tasks including record-keeping and reporting to optimize operational workflows.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Outreach Peer Support With Blair H Clark Respite
Sunrise Community for Recovery and Wellness
Asheville, NC
11.2023 - 07.2025
- Processed client intake forms ensuring accuracy and compliance with organizational standards.
- Coordinated communication between clients and service providers to enhance service delivery.
- Implemented workflow improvements that streamlined administrative processes and increased efficiency.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed appointment scheduling, optimizing staff resources and reducing wait times for clients.
Education
High School Diploma -
Pharr San Juan Alamo College, Career, & Technology Academy
Pharr, TXSkills
- Multitasking and organization
- Customer service
- Work Planning and Prioritization
- Relationship building
- Schedule coordination
- Decision-making
Timeline
Coordinator Cheyenne Nicole Respite House
Love and Respect Community for Recovery and Wellness
07.2025 - Current
Outreach Peer Support With Blair H Clark Respite
Sunrise Community for Recovery and Wellness
11.2023 - 07.2025
High School Diploma -
Pharr San Juan Alamo College, Career, & Technology Academy