Markisha Moore
Raeford
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
Work History
MSW Case Manager
FirstHealth Of The Carolinas-Moore Regional
09.2019 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Discharge Planner
Southeastern Health
12.2012 - 09.2019
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
- Advocated for patients'' best interests, working closely with healthcare providers to develop appropriate treatment plans and interventions.
- Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
Education
Master of Science - Social Work
University of North Carolina At Pembroke
Pembroke, NC05.2010
Bachelor of Science - Social Work
University of North Carolina At Pembroke
Pembroke, NC05.2009
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
MSW Case Manager
FirstHealth Of The Carolinas-Moore Regional
09.2019 - Current
Discharge Planner
Southeastern Health
12.2012 - 09.2019
Master of Science - Social Work
University of North Carolina At Pembroke
Bachelor of Science - Social Work
University of North Carolina At Pembroke
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