MARKEITH KNOTTS JR
Lilesville
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Taco Bell
08.2025 - Current
- Trained new team members on customer service protocols and food safety standards.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Collaborated with team to efficiently manage high-volume orders during peak hours.
- Ensured accurate cash handling and balanced registers at the end of shifts.
- Provided exceptional customer service, resolving complaints swiftly to enhance satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Lawn Care Technician
Cooper's Odd Jobs
04.2023 - Current
- Performed regular lawn maintenance
- Conducted routine maintenance on all power tools.
- Responded promptly to customer inquiries.
- Collected payments for services rendered.
Digital Merchant
MK Exchange
10.2022 - 06.2025
- Provided technical assistance related to ordering process or other issues related to products.
- Updated website content with new products, images, videos and text information.
- Liaised with external vendors regarding order fulfillment services and logistics support.
- Tracked orders from placement to delivery to ensure timely delivery.
- Utilized customer relationship management software tools to tract customer interactions.
Education
Associate - Electrical Systems
Central Piedmont Community College
Charlotte, NC06-2026
High School Diploma -
North Carolina Virtual Academy
Durham, NC05-2024
Skills
- Equipment Maintenance
- Quality Assurance
- Customer Relations
- Strategic Thinking
- Project Management
- Customer service
- Cash handling
- Food safety standards
- Team collaboration
- Complaint resolution
- Safety compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Team Member
Taco Bell
08.2025 - Current
Lawn Care Technician
Cooper's Odd Jobs
04.2023 - Current
Digital Merchant
MK Exchange
10.2022 - 06.2025
Associate - Electrical Systems
Central Piedmont Community College
High School Diploma -
North Carolina Virtual Academy