Mark Tinnin
Pinehurst
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in Automotive industry practices, needs and customers. Offering 15 years' experience in the field. Results-driven General Sales Manager proficient in Automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
24
24
years of professional experience
Work History
General Sales Manager
Crossroads Ford Of Southern Pines
12.2019 - 01.2024
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Established lasting client partnerships by understanding their unique needs and providing tailored solutions.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Professional Tour Caddy
Self-employeed
04.2008 - 11.2019
- Enhanced golfer experience by providing accurate yardage information and club selection advice.
- Assisted golfers in improving their gameplay through strategic course navigation and shot recommendations.
- Increased pace of play by efficiently locating errant golf balls and determining appropriate drop zones.
- Maintained pristine course conditions, repairing divots and ball marks during rounds for optimal playing surfaces.
Sales Manager
Auto Palace Of Wilmington
01.2003 - 01.2007
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Manager
LLoyds Sales & Storage
01.2000 - 02.2003
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Southern Alamance High School
Graham, NC06.1991
Skills
- Training and Coaching
- Team Development
- Sales Operations
- Sales Leadership
- Problem Solving
- Contract Negotiation
- Decision Making
Affiliations
- Golf, Hockey, Football and spending quality time with my Family
Timeline
General Sales Manager
Crossroads Ford Of Southern Pines
12.2019 - 01.2024
Professional Tour Caddy
Self-employeed
04.2008 - 11.2019
Sales Manager
Auto Palace Of Wilmington
01.2003 - 01.2007
Sales Manager
LLoyds Sales & Storage
01.2000 - 02.2003
High School Diploma -
Southern Alamance High School
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