Mark Thrift
Stanley,NC
Summary
Dynamic business leader with a proven track record at MGT Service Solutions Inc, excelling in customer relations and financial management. Successfully enhanced client satisfaction and reduced costs through strategic negotiations and efficient operations. Skilled in team oversight and employee development, fostering a high-performing workforce dedicated to achieving organizational goals.
Overview
20
20
years of professional experience
Work History
Owner /President
MGT Service Solutions Inc
12.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
LEED Engineer Wells Fargo Account
Lesco Restoration/ CBRE
02.2005 - 12.2013
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Education
Certified Trainer - Fall Protection Trainer Course Certified Trainer
Honeywell
Pennsylvania , PA01-1998
High School Diploma -
East Lincoln Sr High
Lincolnton, NC01-1989
Some College (No Degree) - HVAC
Gaston College
Gaston, NC01-1984
Some College (No Degree) - HVAC Contractor License
Catawba Valley Community College
Hickory, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project estimating
- Staff management
- Team oversight
- Financial management
- Staff hiring
- Negotiation
- Consulting
- Employee development
- Bidding processes
- Contract management
- Cost reduction
- Business management
- Operations management
Timeline
Owner /President
MGT Service Solutions Inc
12.2013 - Current
LEED Engineer Wells Fargo Account
Lesco Restoration/ CBRE
02.2005 - 12.2013
Some College (No Degree) - HVAC Contractor License
Catawba Valley Community College
Certified Trainer - Fall Protection Trainer Course Certified Trainer
Honeywell
High School Diploma -
East Lincoln Sr High
Some College (No Degree) - HVAC
Gaston College
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