Mark Jackson
Charlotte
Summary
Dynamic leader with a proven track record at Express Container Service, adept in facility management and operations oversight. Excelled in enhancing safety and reducing costs, achieving significant energy savings. Skilled in fostering team collaboration and maintaining rigorous compliance standards. Expert in emergency preparedness and vendor relations, demonstrating exceptional problem-solving and interpersonal communication abilities.
Overview
41
41
years of professional experience
Work History
Facility Manager
Express Container Service
02.2008 - 02.2025
- Supervised staff of 22 in day-to-day activities at 2 facilities
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Increased cost savings by renegotiating vendor contracts and identifying areas for budget optimization.
- Reduced energy consumption through the installation of energy-efficient systems and monitoring usage patterns.
- Optimized HVAC and lighting systems for energy efficiency, contributing to environmental sustainability goals.
- Fostered relationships with local emergency services, ensuring coordinated response to potential incidents at facility.
- Maintained facility grounds, equipment, and safety compliance.
- Held classes to teach staff facility procedures.
- Ordered, maintained and distributed supplies and inventory.
- Reviewed and oversaw construction and renovation projects.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Tank Cleaner/Branch Operations Manager
Gateway Terminal Service
07.1984 - 01.2008
- Increased productivity with thorough planning and coordination of tank cleaning activities.
- Conducted regular inspections of tanks before and after cleaning, ensuring they met industry standards.
- Enhanced team morale through positive attitude, strong work ethic, and willingness to support colleagues as needed.
- Contributed to a safe working environment by closely adhering to OSHA guidelines and reporting any hazards promptly.
Education
High School Diploma -
Cedar Ridge High School
Old Bridge, NJLicensed High Pressure Boiler Operator -
Perth Amboy Adult School
Perth Amboy, NJSkills
- Leadership and supervision
- Industrial cleaning techniques
- Opening and closing procedures
- Planning and scheduling
- Compliance reporting
- Protective gear usage
- Cost-reduction methods
- Building maintenance
- Lockout and tagout procedures
- Performance evaluations
- Fall protection training
- Waste disposal procedures
- Federal regulations
- Employee hiring
- Pressure washing proficiency
- Opening and closing processes
- Confined space entry
- Location auditing
- Hazardous materials handling
- Chemical safety
- Operations oversight
- Record keeping
- Customer and vendor relations
- Performance evaluation
- Quality control measures
- Emergency preparedness
- Service contracts management
- Respiratory protection
- Safety protocol
- OSHA compliance awareness
- Customer relationships
- Multitasking and organization
- Energy management
- Cleaning and sanitizing
- Excellent work ethic
- Team player
- Equipment installations and maintenance
- Basic maintenance
- Housekeeping
- Excellent time management skills
- Interior and exterior cleaning
- Friendly
- Employee supervision and task delegation
- Health and safety compliance
- Cash handling
- Facility management principles
- Accounts receivable
- Grounds management
- Health and safety regulations
- Relationship building and management
- Chemical handling
- Assignment coordination
- Approachable
- Professional appearance
- Goals and performance
- Verbal/written communication
- Cost reduction strategies
- Service planning and scheduling
- Quality assurance
- Accounts payable
- Multitasking Abilities
- Banking
- Attention to detail
- Crew management
- Collections
- Team leadership
- Interviewing and hiring
- Hazardous material handling
- Coaching and mentoring
- Excellent communication
- Customer service
- Recycling management
- Client relationship management
- Decision-making
- Steam cleaning
- Work prioritization
- Problem-solving
- Snow removal
- Training and development
- Project management
- MSDS documentation
- Operations management
- Relationship building
- Staff management
- Written communication
- Team supervision
- Interpersonal communication
- Staff training
- Safe cleaning with chemicals
- Disaster preparedness
- Equipment calibration
- Performance reviews
- Waste management
- Restroom upkeep
- Teamwork
- Teamwork and collaboration
Timeline
Facility Manager
Express Container Service
02.2008 - 02.2025
Tank Cleaner/Branch Operations Manager
Gateway Terminal Service
07.1984 - 01.2008
High School Diploma -
Cedar Ridge High School
Licensed High Pressure Boiler Operator -
Perth Amboy Adult School
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