Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mark Hoskins

Grimesland

Summary

Dynamic sales professional with a proven track record at Minges Bottling Group Inc, excelling in complaint resolution and telesales. Achieved top sales numbers and exceeded quotas through effective customer account management and product promotions. Skilled in cross-functional collaboration, driving long-term business growth and enhancing customer satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

Minges Bottling Group Inc
07.2021 - Current
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Assisted call-in customers with questions and orders.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Cultivated and strengthened account relationships to achieve and exceed company targets.
  • Verified delivery schedules and processes.
  • Achieved or exceeded company-defined sales quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Built relationships with customers and community to promote long term business growth.
  • Manage and direct drivers that deliver products to customers.
  • Consulted with businesses to supply accurate product and service information.

Safety Shoe Salesman

Sutton Safety Shoes
05.2013 - 06.2021
  • Educated customers on personalized shoe options based on activity level, style preferences and foot type.
  • Conducted product feature comparisons and price checking to facilitate consumer purchasing.
  • Drove team revenue totals by bringing in top sales numbers.
  • Greeted and offered sales assistance to every customer upon entry into store.
  • Accurately handled cash, card and check transactions to balance computerized register.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Responsible for keeping track of customer appointments and managing time to be punctual and prepared for customer sales.

Education

High School Diploma -

Henderson County High School
Henderson, KY

Skills

  • Complaint resolution
  • Cross-functional collaboration
  • Telesales
  • Customer account management
  • Data entry proficiency
  • Product promotions

Certification

  • Class A CDL License - Held since 2000 with no accidents or tickets.

Timeline

Customer Sales Representative

Minges Bottling Group Inc
07.2021 - Current

Safety Shoe Salesman

Sutton Safety Shoes
05.2013 - 06.2021

High School Diploma -

Henderson County High School

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Mark Hoskins