Mark Bradley
Marion
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Business Office Manager
Elevate Health and Rehabilitation
07.2024 - 07.2025
- Manage accounts receivable, payroll, and client trust accounts. Assist clients with insurance, Medicare/Medicaid, enrollment and updates.
Marketing and Admissions Director
Elevate Health and Rehabilitation
07.2024 - 07.2025
- Manage the facility’s admissions process and provide customers with facility-related information via facility tours, personal visits, assessments, follow-up, etc. Assist with achieving facility’s census and quality mix goals.
Director of Rehabilitation, Regional Director of Operations, PTA
Sequoia Care
09.2020 - 07.2024
- The Director of Rehabilitation is responsible for all aspects of therapy operations at the facility level in accordance with established federal and state policies, procedures, and practices of the company. Ensuring the highest quality of therapeutic care for all clients.
Correctional Officer, Prison Emergency Response Team
NC Department of Public Safety
09.2014 - 03.2018
- The correctional officer enforces rules and regulations. Maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes. Officers enforce regulations through effective communication and the use of progressive sanctions.
Small arms repairman, Armory Chief
United States Marine Corps
07.2010 - 07.2014
Education
Associates of Applied Science - Physical Therapist Assistant
South College
Asheville, NC03-2020
Skills
- Marketing: Collecting data through communication, social media, and research to determine effective marketing strategies to boost overall client outreach
- Therapeutic Interventions and Management: Knowledge and experience of managing, assisting with development of, and execution of therapeutic interventions to increase client outcomes
- Personnel Management: Successfully managed up to 15 therapists and assistants in skilled nursing environment as director of rehabilitation and 15 skilled nursing facility therapy departments as a regional director of operations
- Insurance Verification: Obtaining and verification of client insurance information utilizing Approved Admissions, NC Tracks, and/or phone calls including insurance prior authorizations
- Relationship Building: Successfully created and maintained professional relationships with referring providers, hospitals, case managers, community leaders
- Medicare and Medicaid: Maintained authorizations and clinical/financial updates on Medicare and Medicaid clients to ensure they are receiving the financial benefits they require to reduce risk of increased financial liability for the client
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
Timeline
Business Office Manager
Elevate Health and Rehabilitation
07.2024 - 07.2025
Marketing and Admissions Director
Elevate Health and Rehabilitation
07.2024 - 07.2025
Director of Rehabilitation, Regional Director of Operations, PTA
Sequoia Care
09.2020 - 07.2024
Correctional Officer, Prison Emergency Response Team
NC Department of Public Safety
09.2014 - 03.2018
Small arms repairman, Armory Chief
United States Marine Corps
07.2010 - 07.2014
Associates of Applied Science - Physical Therapist Assistant
South College
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