Maritza Sosa

I am currently a student at Alamance Community College, In process of getting my cosmetology license. Through this program I have received the opportunity to work in the stylist field which has given me lots of new opportunities and skills in a workplace.

• Maintain cleanliness and organization of workstations and salon equipment daily.
• Engage in customer service practices to enhance client experience during appointments.
• Maintain a clean and organized work area to ensure safety standards were met.
• Utilize customer service skills to build relationships with clients.
• strong communication skills to effectively speak to and communicate with potential clients and develop business relationships.
• Perform hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
• Comply to all state laws governing cosmetology services.
• Customize styles, services and products to suit client needs and maintain customer satisfaction.
• Collaborate with peers on group projects to develop teamwork skills.
• Participate in campus events to foster community involvement.
• critical thinking skills
• Collaborative with peers to develop innovative solutions for educational challenges.
• Give guidance and support to fellow students on academic issues.
• Manage time effectively to balance academic, extracurricular, and personal responsibilities.
• Maintain positive working relationships with fellow staff and management.
• Implement strategies to take advantage of new opportunities.
• Identify needs of customers promptly and efficiently, To resolve them.

• This position was temporary but gave me much experience in the workplace. Working in this industry gave me lots of confidence in my communication and service skills; Along with strong leadership skills.
• Eligible to complete day-to-day duties accurately and efficiently.
• Contribute innovative ideas and solutions to enhance team performance and outcomes.
• Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritize and organize tasks to efficiently accomplish service goals.
• Assist customers requests and answer questions to improve satisfaction.
• Approach customers and engage in conversation through use of effective interpersonal and people skills.
• Provide support and guidance to colleagues to maintain a collaborative work environment.
• Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
• Managed inventory levels and organized merchandise for optimal display.
• Maintained cleanliness and orderliness of sales areas throughout the market.
• Engaged with customers to enhance their shopping experience effectively.
• Implemented promotional strategies to increase sales and attract new customers.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Replenished and arranged items to maintain appearance.
• Identified customer needs by asking questions and advising on best solutions.
• Greeted and assisted customers to foster positive experiences.