Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Ellis

Fayetteville,NC

Summary

Patient Access / Registration professional with 1 year experience in hospital and emergency department settings. Strong with insurance verification, patient intake, and handling high‑stress situations with accuracy and empathy. Known for reliability, problem‑solving, and supporting clinical teams.

Overview

6
6
years of professional experience

Work History

Patient Access II

HCA Healthcare
03.2025 - 01.2026

• Registered patients for ER, inpatient, surgery, and outpatient services with accuracy and compliance.

• Verified insurance, authorizations, and benefits to prevent delays and claim denials.

• Collected copays and discussed patient responsibility professionally.

• Entered orders, updated demographics, and maintained accurate records in (system).

• Worked closely with nurses, providers, and case management to keep patient flow moving.

• Handled difficult conversations calmly while protecting patient privacy.

• Trained or supported new staff (if applicable).

Line Cook/Expo

Brooklyn Water Bagels
08.2023 - 03.2025
  • Take customer orders
  • Oversee restaurants opening/closing duties
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Buss tables
  • Barista
  • Train new employees

Owners Assistant

Forever Blessed Cassava Twins
01.2020 - 03.2023
  • Packaging supplemental products
  • Working with conveyor belts
  • Shrink wrap products
  • Shipping out products to customers
  • Oversee supply stock

Team Member

Chick-Fil-A
02.2022 - 12.2022
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Taking customer orders/serving customers
  • Daily intake of cash payments
  • Oversee restaurants storage/cleanliness before inspections
  • Expo runner
  • Training new employees

Education

Bachelor in Environmental Engineering -

Hillsborough Community College
Hillsborough, FL
07-2029

High School Diploma -

J.W. Mitchell High
Trinity, FL
05.2023

Skills

    Patient Registration / Intake

    Insurance Verification (Medicare, Medicaid, Commercial)

    Pre‑Authorization & Eligibility

    EMR systems (Meditech)

    Collecting Copays / Financial Counseling Basics

    HIPAA & Patient Privacy

    ID Verification & Documentation

    Customer Service & De‑escalation

    Order Entry

    Accuracy / Attention to Detail

Timeline

Patient Access II

HCA Healthcare
03.2025 - 01.2026

Line Cook/Expo

Brooklyn Water Bagels
08.2023 - 03.2025

Team Member

Chick-Fil-A
02.2022 - 12.2022

Owners Assistant

Forever Blessed Cassava Twins
01.2020 - 03.2023

Bachelor in Environmental Engineering -

Hillsborough Community College

High School Diploma -

J.W. Mitchell High
Marissa Ellis