
Patient Access / Registration professional with 1 year experience in hospital and emergency department settings. Strong with insurance verification, patient intake, and handling high‑stress situations with accuracy and empathy. Known for reliability, problem‑solving, and supporting clinical teams.
• Registered patients for ER, inpatient, surgery, and outpatient services with accuracy and compliance.
• Verified insurance, authorizations, and benefits to prevent delays and claim denials.
• Collected copays and discussed patient responsibility professionally.
• Entered orders, updated demographics, and maintained accurate records in (system).
• Worked closely with nurses, providers, and case management to keep patient flow moving.
• Handled difficult conversations calmly while protecting patient privacy.
• Trained or supported new staff (if applicable).
Patient Registration / Intake
Insurance Verification (Medicare, Medicaid, Commercial)
Pre‑Authorization & Eligibility
EMR systems (Meditech)
Collecting Copays / Financial Counseling Basics
HIPAA & Patient Privacy
ID Verification & Documentation
Customer Service & De‑escalation
Order Entry
Accuracy / Attention to Detail