Marissa Bungert
Bladenboro,NC
Summary
Experienced Dep. and Payment Ops Specialist with a passion for enhancing operational efficiency and accuracy. Eager to expand expertise and contribute to team success by leveraging strong analytical skills and attention to detail. Committed to continuous learning and professional development to exceed organizational goals.
Overview
11
11
years of professional experience
Work History
DEPOSIT & PAYMENT OPERATION SPECIALIST 2
BB&T now Truist
12.2021 - Current
- Ensure compliance with federal and state laws by staying up-to-date on relevant regulations and guidelines.
- Efficiently prioritized workload to meet tight deadlines for processing orders amidst fluctuating caseloads.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Reduced errors in garnishment calculations through meticulous attention to detail and thorough review procedures.
COLLECTIONS REPRESENTATIVE 2
BB&T now Truist
12.2018 - 12.2021
- Counseled debtors on payment options and arranged installment agreements.
- Proficiently navigated industry-specific software tools for efficient tracking, reporting, and analysis of collection efforts.
- Demonstrated exceptional problem-solving abilities in addressing complex collection scenarios, leading to successful resolutions.
- Handled highly sensitive information responsibly while maintaining strict confidentiality standards.
RECEIVER/SHIFT LEADER
Tractor Supply
08.2014 - 04.2017
- Trained new employees and delegated daily tasks and responsibilities..
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Managed inventory and ordered supplies
Education
Some College (No Degree) - Accounting
Bladen Community College
Dublin, NC01-2028
Certificate - Notary Public
Fayetteville Technical College
Fayetteville, NC04.2016
Skills
- Problem resolution
- Process improvement
- Risk mitigation
- Time management
- Task prioritization
- Process documentation
Awards
Silver Star recipient for month of August 2020, 100% call monitor award multiple time
Timeline
DEPOSIT & PAYMENT OPERATION SPECIALIST 2
BB&T now Truist
12.2021 - Current
COLLECTIONS REPRESENTATIVE 2
BB&T now Truist
12.2018 - 12.2021
RECEIVER/SHIFT LEADER
Tractor Supply
08.2014 - 04.2017
Certificate - Notary Public
Fayetteville Technical College
Some College (No Degree) - Accounting
Bladen Community College
Similar Profiles
Yuleisy VargasYuleisy Vargas
Universal Banker at BB&T Now TruistUniversal Banker at BB&T Now Truist
Roderick OutlawRoderick Outlaw
Network Engineer at BB&T Now TruistNetwork Engineer at BB&T Now Truist
Barbara WallBarbara Wall
Accounting Specialist at BB&T Now TruistAccounting Specialist at BB&T Now Truist
Alyssa DavisAlyssa Davis
Loan Servicing Specialist at TRUISTLoan Servicing Specialist at TRUIST
Aaron WrenAaron Wren
Installation Technician at Buck’s CommunicationsInstallation Technician at Buck’s Communications