Marissa Abraham
Charlotte
Summary
Dynamic and results-driven professional with a strong work ethic, experienced at FedEx in optimizing package handling processes. Proven ability to enhance team collaboration and implement safety protocols, achieving a significant reduction in package damage. Skilled in training and development, with a commitment to excellence in customer service and operational efficiency. With solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional with disciplined background in military service, bringing strategic approach to complex challenges. Known for exceptional leadership and operational planning skills, consistently achieving objectives through collaboration and flexibility. Reliable team member with strong focus on integrity and mission success.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
10.2025 - Current
- Operated material handling equipment to ensure efficient package movement and accurate deliveries.
- Loaded and unloaded packages, adhering to safety protocols and operational guidelines.
- Maintained inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to streamline sorting processes and improve workflow efficiency.
- Trained new hires on best practices for package handling and safety procedures.
- Led daily briefings to align team objectives and prioritize workload effectively.
- Implemented process improvements that reduced package damage during transit and storage.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Unit Supply Specialist
US Army Reserve
08.2024 - Current
- Managed inventory control processes to ensure accurate supply levels and availability.
- Coordinated logistics for equipment distribution, enhancing operational efficiency and readiness.
- Trained junior personnel on supply chain management best practices and safety protocols.
- Implemented streamlined procedures for tracking and reporting supply usage, improving accuracy.
- Oversaw procurement activities, ensuring compliance with military regulations and standards.
- Leveraged strong organizational skills to maintain meticulous records of all transactions and inventory changes, providing accurate data for audits and reporting purposes.
- Reduced equipment downtime by implementing a proactive maintenance schedule, boosting overall unit performance.
- Operated and maintained advanced military equipment and weaponry for successful mission execution.
- Collaborated with team members to execute strategic plans in high-pressure environments.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Coached and mentored new recruits for motivated, high-performing teams.
- Secured and protected military property, assets, and personnel.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
Crew Member/Crew Trainer/Shift Manager
McDonald's
07.2020 - 08.2024
- Delivered exceptional customer service by efficiently taking orders and processing transactions.
- Maintained cleanliness and organization of workstations to ensure compliance with health and our Golden quality and standards.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Resolved customer complaints promptly, ensuring satisfaction and fostering positive dining experiences.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Operated kitchen equipment safely while preparing food items according to standardized recipes.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
Security Officer
Allied Universal Security Services
08.2021 - 11.2023
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents and emergencies, coordinating with local law enforcement as needed.
- Implemented access control procedures, verifying identification of personnel and visitors.
- Trained new security staff on protocols, emergency response, and surveillance equipment usage.
- Collaborated with management to enhance safety protocols based on observed vulnerabilities.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Education
High School Diploma -
Hopewell High School
HuntersvilleSkills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package loading
- Freight handling
- Quality control inspection
- Adaptable to change
- Critical thinking
- Positive attitude
- Team supervision
- Weapon maintenance
- Equipment maintenance
- Teamwork and loyalty
- Physical fitness
- Strategic thinking
- Squad leadership
- Tactical planning
- Hand-to-hand combat techniques
- Camouflage tactics
- Defense systems
- Strong work ethic
- Works Well Under Pressure
- Training and development
- Cultural sensitivity
- Customer service
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Conflict resolution
- Sales management
- Negotiation
- Marketing
- Coaching and mentoring
Timeline
Package Handler
FedEx
10.2025 - Current
Unit Supply Specialist
US Army Reserve
08.2024 - Current
Security Officer
Allied Universal Security Services
08.2021 - 11.2023
Crew Member/Crew Trainer/Shift Manager
McDonald's
07.2020 - 08.2024
High School Diploma -
Hopewell High School