Open To Work
Mariona Dorisca
Fayetteville
Summary
Dynamic Therapeutic Specialist with a proven track record at Health Connect, enhancing patient outcomes through effective collaboration and crisis intervention. Skilled in individualized treatment planning and relationship building, I excel in fostering trust with clients and facilitating impactful workshops that elevate staff understanding of treatment protocols.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Therapeutic Specialist
Health Connect America
Fayetteville
07.2024 - Current
- Delivers behavioral and mental health services for at-risk youth and families, specializing in therapeutic foster care, in-home family therapy, and school-based programs.
- Educated healthcare professionals on therapeutic products, resulting in improved patient outcomes.
- Collaborated with cross-functional teams, enhancing patient care initiatives through integrated approaches.
- Facilitated workshops that increased staff understanding of treatment protocols, leading to better implementation in practice.
- Created an environment conducive conducive to open communication between clients in order to foster trust and build relationships.
Habilitation Assistant Manager
Queens Centers for Progress
Bellerose
04.2012 - 07.2024
- Supervised clients in assigned zones to ensure safety and compliance.
- Coordinated community outings, ensuring thorough supervision for client safety and engagement.
- Streamlined daily operations in designated program areas, enhancing program flow.
- Operated agency vehicles for client transportation to appointments and activities.
- Executed clerical tasks, including typing, folding, and telephone handling.
- Participated in case conferences, providing valuable insights and updates to support client progress.
Administrative Assistant Manager
New York State Department of Health
Central Islip
07.2004 - 04.2010
- Managed high call volume on multi-line phone system, transferring calls efficiently.
- Maintained communication and relationships with customers to enhance service delivery.
- Compiled and organized detailed information from customer complaints to identify trends for service improvement.
- Analyzed recordkeeping systems and office layout to align personnel requirements with operational needs.
- Faxed complaints to surveyors for investigation review.
- Requested and submitted medical records in compliance with regulations.
Education
Associate of Arts - Social Work
Nassau Community College
Garden City, NY05-2009
Regents Diploma -
Valley Stream Central High School
Valley Stream, NY06-2000
Skills
- Typing skills: 35-40 wpm
- Microsoft Word
- Internet Explorer
- Excel
- Problem solving
- Attention to detail
- Interpersonal skills
- Verbal communication
- Written communication
- Listening skills
- Proficient in Creole
- Crisis intervention
- Program coordination
- Collaboration techniques
- Intake processing
- Staff training
- Relationship building
- Communication strategies
- Time management
- Conflict resolution
- Suicide prevention support
- Sexual assault support
- Relapse prevention strategies
- Individualized treatment planning
- Animal-assisted therapy techniques
- Motivational interviewing skills
- Empathy development strategies
- Family therapy techniques
- Grief counseling practices
- Behavioral assessment methods
- Patient advocacy strategies
- Therapeutic education approaches
- Data management skills
- Therapeutic alliance building techniques
Certification
Cardiopulmonary Resuscitation Certification
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Therapeutic Specialist
Health Connect America
07.2024 - Current
Habilitation Assistant Manager
Queens Centers for Progress
04.2012 - 07.2024
Administrative Assistant Manager
New York State Department of Health
07.2004 - 04.2010
Associate of Arts - Social Work
Nassau Community College
Regents Diploma -
Valley Stream Central High School