Culinary Arts-trained professional with several years of experience in kitchen operations and catering. Offers strong customer service, organization and teamwork skills supported by a background in administrative work.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
Surry County Health & Nutrition Center
Dobson
11.2023 - Current
Worked with team members to identify and develop process improvements.
Processed credit card transactions through Point-of-Sale terminals or online systems.
Verified insurance coverage and identified third-party payers for billing purposes.
Calculated billing charges, prepared and submitted claims to insurance companies.
Reconciled daily cash receipts with total deposits on bank statement.
Developed financial reports detailing accounts receivable aging status.
Income Maintenance Investigator
Surry Co Dept of Social Services
Dobson
04.2022 - 11.2023
Receiving, evaluating and tracking allegations of public assistance fraud.
Gathering information to prove or disprove allegations against clients.
Negotiating payment agreements.
Income Maintenance Supervisor II
Surry Co Dept of Social Services
Dobson
04.2017 - 03.2022
Supervise, train and manage Income Maintenance Caseworkers in Workfirst, Food & Nutrition Services and Adult Medicaid.
Complete audits for Quality assurance purposes and created Performance Imrovement Plans when applicable.
Responsible for annual performance reviews and coaching of staff when needed.
Head Cook
Eckerd Youth Alternatives, Inc.
Lowgap
10.2002 - 01.2005
Supervised kitchen staff to ensure efficient meal preparation and service.
Managed inventory and ordered supplies to maintain stock levels in the kitchen.
Trained new cooks on food safety standards and kitchen procedures.
Taught kitchen staff about proper nutrition, food allergies and dietary issues.
Conducted regular performance reviews with kitchen staff to improve efficiency.
Line Cook
Grove Park Inn
Asheville
02.2001 - 07.2002
Prepared a variety of dishes according to menu specifications.
Maintained cleanliness and organization of kitchen workspace.
Collaborated with team members to ensure timely meal service.
Followed food safety guidelines and sanitation practices rigorously.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
High School Diploma -
Surry Central High School
Dobson
06-1989
Some College (No Degree) - Culinary Arts
Johnson And Wales University
Charleston
Some College (No Degree) - Business Administration
Surry Community College
Dobson, NC
Skills
Effective communication
Team collaboration
Time management
Meal preparation
Professional attitude
Cleaning and organization
Certification
Notary Public
References
References available upon request.
Timeline
Administrative Assistant II
Surry County Health & Nutrition Center
11.2023 - Current
Income Maintenance Investigator
Surry Co Dept of Social Services
04.2022 - 11.2023
Income Maintenance Supervisor II
Surry Co Dept of Social Services
04.2017 - 03.2022
Head Cook
Eckerd Youth Alternatives, Inc.
10.2002 - 01.2005
Line Cook
Grove Park Inn
02.2001 - 07.2002
High School Diploma -
Surry Central High School
Some College (No Degree) - Culinary Arts
Johnson And Wales University
Some College (No Degree) - Business Administration
Youth Mediation Coordinator at Conflict Resolution Center Of Montgomery CountyYouth Mediation Coordinator at Conflict Resolution Center Of Montgomery County