Maricela Rivera
Greensboro
Summary
Experienced in ensuring compliance with safety protocols while operating machinery, demonstrating a strong commitment to workplace safety. Proficient in inventory management and quality control, with a track record of identifying discrepancies and maintaining accurate stock levels. Skilled in effective communication and customer service, providing assistance and resolving issues promptly in fast-paced environments. Background includes organizing warehouse space for efficient product storage and managing shipping and receiving processes.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Adaptive Home Health
High Point
10.2024 - 11.2024
- Ensured safety protocols were followed at all times while operating machinery.
- Identified discrepancies between physical count and computer data.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected incoming shipments for damage or discrepancies.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Organized warehouse space for efficient storage of products.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained stock levels in accordance with company policies.
- Provided assistance in loading and unloading containers from ships and trains.
To-Go Server
Smokey Bones Bar & Fire Grill
Greensboro
07.2021 - 04.2023
- Assisted guests with selecting food items based on dietary needs or preferences.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Ensured compliance with health safety standards for all food handling procedures.
- Prepared drinks according to recipes and specifications.
- Regularly monitored inventory levels of restaurant supplies needed for daily operations.
- Inspected food preparation areas to ensure cleanliness and proper functioning of equipment.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Organized and tracked to-go orders while maintaining accuracy.
- Followed all cash handling policies when processing payment
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Greeted customers and provided menus.
- Received payments, returned accurate change and closed checks in POS system.
Sales Representative
L&G Building and Concrete
Asheboro
06.2021 - 10.2022
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Generated new sales leads through cold calling and networking activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
High School Diploma -
Grimsley High School
Greensboro, NC06-2022
Skills
- Safety protocols
- Inventory management
- Equipment operation
- Shipping and receiving
- Quality control
- Warehouse organization
- Customer service
- Time management
- Effective communication
- Order picking and processing
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
Adaptive Home Health
10.2024 - 11.2024
To-Go Server
Smokey Bones Bar & Fire Grill
07.2021 - 04.2023
Sales Representative
L&G Building and Concrete
06.2021 - 10.2022
High School Diploma -
Grimsley High School