Marica Reid
Charlotte
Summary
Dynamic store owner with proven success at Fashion R Us, enhancing customer satisfaction through personalized service and effective marketing strategies. Skilled in operations management and relationship building, I drove sales growth while maintaining a clean, organized environment. Experienced in staff hiring and training, fostering a positive team culture to reduce turnover.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Owner
Fashion R Us
06.2024 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Lead Supervisor
Wikoff Color
06.2022 - 05.2024
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
Mixer Operator
Wikoff Color
10.2020 - 05.2024
- Documented daily production activities accurately, providing valuable data for performance analysis and optimization efforts.
- Minimized waste generation through careful measurement of ingredients and attention to detail during mixing operations.
- Improved inventory management by accurately tracking raw materials usage and notifying supervisors of low stock levels.
- Participated in regular team meetings, sharing insights on best practices for mixer operation that led to improved overall performance metrics across the department.
- Adapted to changing circumstances by quickly learning new mixing recipes and processes as required, maintaining productivity levels during transitions.
Shift Supervisor
Angelica Textile
01.2017 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Baler Operator
Angelica Textile Services
07.2012 - 08.2020
- Assisted new employees with training on baler operations, emphasizing safety protocols and procedures.
- Streamlined operations with accurate record keeping of daily production totals, materials processed, and equipment performance.
- Improved team communication by collaborating with supervisors to address any issues or concerns regarding baler operations.
- Demonstrated expertise in operating various types of balers, such as horizontal and vertical models, to meet specific job requirements.
- Maintained a clean and organized work environment, contributing to overall team productivity and morale.
Skills
- Store operations
- Business networking
- Store maintenance
- Performance analysis
- Operations management
- Staff hiring
- Relationship building
- Staff management
- Small business operations
- Business management
- Team oversight
- Labor relations
- Hiring and staffing
- Hiring and onboarding
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Certification
- CM - Certified Manager Certification
- Area of certification Training - Timeframe
- Area of expertise License - Timeframe
Timeline
Store Owner
Fashion R Us
06.2024 - Current
Lead Supervisor
Wikoff Color
06.2022 - 05.2024
Mixer Operator
Wikoff Color
10.2020 - 05.2024
Shift Supervisor
Angelica Textile
01.2017 - 08.2020
Baler Operator
Angelica Textile Services
07.2012 - 08.2020
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