Mariana Morales Bedoya
Durham
Summary
Skilled in multitasking and organization, I excel in delivering top-notch customer service, as demonstrated at Appgent Logistics. Leveraging strong problem-solving abilities and attention to detail, I effectively coordinated projects and resolved customer inquiries, significantly enhancing operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Coordinator's Assistant
EVENTALL
Durham
12.2024 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Administrative Assistant
Appgent Logistic
Durham
02.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Operations Assistant
Appgent Logistic
Durham
02.2024 - Current
- Coordinated the delivery of products or services to customers in a timely manner.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Answered phones and routed voicemails to respective employees.
Education
Some College (No Degree) -
JD Clement Early College
DurhamSkills
- Attention to detail
- Work Planning and Prioritization
- Presenting ideas and plans
- Customer service
- Time management
- Multitasking and organization
Accomplishments
- Certificate of Achievement in Sophomore Seminar, Fall 2024
- The Most Improved Award in Freshman Seminar, Spring 2024
- The Outstanding Student Award in Math Department, Spring 2024
- The Soar Academic Achievement Award in Social Studies Department, Spring 2024
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Coordinator's Assistant
EVENTALL
12.2024 - Current
Administrative Assistant
Appgent Logistic
02.2024 - Current
Operations Assistant
Appgent Logistic
02.2024 - Current
Some College (No Degree) -
JD Clement Early College
Similar Profiles
Sincerely HeardSincerely Heard
Receptionist at North Carolina Central University, NCCUReceptionist at North Carolina Central University, NCCU
Megan GaddisMegan Gaddis
Membership Coordinator at Chico Chamber of CommerceMembership Coordinator at Chico Chamber of Commerce
Cristian Benitez SerranoCristian Benitez Serrano
Student at Wake Tech Community CollegeStudent at Wake Tech Community College