Mariah S
Charlotte
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Gibsons Restaurant Group. Adept at managing multiple tables and operating POS systems efficiently. Proven ability to enhance guest engagement and satisfaction, contributing to repeat business. Recognized for accuracy in cash handling and adaptability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server
Gibsons Restaurant Group
11.2019 - 07.2020
- Managed multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly while prioritizing customer needs.
- Operated POS system to process orders, manage bills, and handle complimentary items.
- Collaborated with team members during peak hours to ensure efficient workflow.
Server
Fox and The Hound
03.2018 - 10.2019
- Managed multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly while prioritizing customer needs.
- Operated POS system to process orders, manage bills, and handle complimentary items.
Line Cook
Charlotte Convention Center
05.2016 - 10.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cashier
Donatos Pizzeria
04.2007 - 09.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Biology
Central Piedmont Community College
Charlotte, NC05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Gibsons Restaurant Group
11.2019 - 07.2020
Server
Fox and The Hound
03.2018 - 10.2019
Line Cook
Charlotte Convention Center
05.2016 - 10.2017
Cashier
Donatos Pizzeria
04.2007 - 09.2009
Biology
Central Piedmont Community College
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