Maria Waigand

• Delivered items to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Gathered customer information and promptly input data into computer system.
• Resolved customer issues and complaints promptly and politely, upholding satisfaction.
• Collected and verified telephone numbers, addresses, and proper spelling of names.

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• Notified kitchen manager of shortages to maintain inventory.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Covered, dated, rotated and properly stored food items to preserve quality and freshness.
• Prepared and cooked meals according to recipes and customer specifications.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Answered customers' questions, recommended items, and recorded order information.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Answered questions about store policies and addressed customer concerns.

• Performed thorough quality checks of food plating and presentation.
• Notified kitchen manager of shortages to maintain inventory.
• Covered, dated, rotated and properly stored food items to preserve quality and freshness.
• Prepared and cooked meals according to recipes and customer specifications.