Maria Orihuela
Robbins
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
Work History
Office staff
Northern Moore Resource Center
Robbins
08.2021 - 12.2023
- Assisted team members with daily administrative tasks and project coordination.
- Organized office supplies and resources to promote a productive work environment.
- Greeted visitors in a professional manner and provided assistance as needed.
- Answered and directed phone calls to appropriate staff members.
Patient Account Representative
Pinehurst Medical Clinic Inc.
Pinehurst
08.2011 - 08.2021
- Processed patient accounts and managed billing inquiries effectively.
- Verified insurance eligibility and benefits for patients efficiently.
- Assisted patients with payment plans and financial assistance options compassionately.
- Delivered excellent customer service through effective communication with patients.
- Resolved billing issues by collaborating with insurance companies promptly.
- Processed payments from patients and maintained accurate records of all transactions.
Phone Operator
Exclaimed Marketing
Vass
06.2008 - 08.2011
- Operated multi-line phone systems to manage inbound and outbound calls.
- Maintained accurate records of customer interactions and inquiries.
- Assisted customers by providing product information and answering questions.
- Collaborated with team members to resolve customer issues efficiently.
Education
North Moore High School
Robbins, North CarolinaSkills
- Microsoft Office
- Data Entry
- Customer service
- Bilingual
- Office organization
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Office staff
Northern Moore Resource Center
08.2021 - 12.2023
Patient Account Representative
Pinehurst Medical Clinic Inc.
08.2011 - 08.2021
Phone Operator
Exclaimed Marketing
06.2008 - 08.2011
North Moore High School