Maria Estrada
Statesville
Summary
Bilingual Title Clerk with over six years of experience in title processing and records management. Known for exceptional customer service and compliance auditing skills, ensuring accurate documentation and swift resolution of discrepancies.
Overview
16
16
years of professional experience
2010
2010
years of post-secondary education
Work History
Title Clerk
Mocksville LPA
Mocksville
07.2019 - 09.2025
- Processed title applications efficiently, ensuring adherence to state regulations and company policies.
- Coordinated title transfers for new and used vehicles, maintaining accurate records throughout the process.
- Verified documentation for title applications, identifying discrepancies and ensuring compliance with legal requirements.
- Provided exceptional customer service support by addressing inquiries regarding title processes and associated fees.
- Maintained organized record-keeping systems for title documents, facilitating easy retrieval and audit readiness.
- Trained new employees on title processing procedures, fostering a knowledgeable and efficient team.
- Resolved customer issues related to title discrepancies, ensuring timely and satisfactory outcomes.
Sales Associate
Tveco LLC
Statesville
02.2010 - 07.2019
- Assisted customers with product selections and recommendations tailored to their needs.
- Maintained accurate inventory levels through regular stock checks and updates.
- Collaborated with team members to create engaging promotional displays.
- Trained new team members on company policies and product knowledge.
Education
Statesville High School
Statesville, NCSkills
- Title processing
- Document verification
- Records management
- Compliance auditing
- Bilingual (Spanish)
- Customer relations
Languages
Spanish
Native/ Bilingual
Timeline
Title Clerk
Mocksville LPA
07.2019 - 09.2025
Sales Associate
Tveco LLC
02.2010 - 07.2019
Statesville High School