Maria Cortes
Carolina Cooks Restaurant Equipment
Charlotte
3
Languages
5
years of professional experience
Experienced in operations and equipment, professional with a background in industrial kitchen equipment sales, inventory management, customer support. Skilled in maintaining organized work environments, identifying safety concerns, supporting repairs, and improving daily workflows, while maintaining high standards for safety, efficiency, and customer satisfaction.
Work History
Sales Associate
6 Months- Resolved customer complaints promptly to foster positive relationships and loyalty.
- Manage inventory through regular stock checks & build positive customer relationships through knowledgeable service, effective communication, and efficient problem-solving.
- Earning commission plus base pay, consistently meeting performance-based sales goals
- Building quotes and following through first call to final sale.
Electrical Apprentice
7 Months- Followed safety protocols to ensure compliance with industry standards on site.
- Participated in training sessions to enhance skills in electrical theory and applications.
- Hands-on experience assisting with electrical work.
- Quick learning, strong multitasking and prioritization skills learned.
Operations Manager
1 Year 5 Months- Dedicated Operations Lead with years of experience in optimizing
workflows and enhancing efficiency. - Managing multi-functional teams to exceed operational objectives.
- Upholding quality control, food safety, & sanitation in alignment with health department guidelines.
- Maintaining an organized and efficient work environment to support
smooth daily operations. - Experienced in identifying and addressing safety hazards, maintaining organized workspaces, and following safety procedures to support a safe and efficient work environment.
Associate Manager
2 Years 5 Months- Assisted in inventory management, staff training, and customer satisfaction initiatives.
- Oversaw cash handling protocols, maintaining accountability and reducing register errors.
- Supported daily business operations and supervised a team of 10+ staff members.
- Trained team members on customer service standards, helping improve overall service quality, consistency, & a welcoming environment.
- Strong communication skills, fostering effective teamwork among kitchen and service staff.
Education
High School Diploma
- Study Abroad: [Location], [Subject]
Skills
Customer service
Process optimization
Operational efficiency
Listening skills
Multi-tasking strength
Excellent people skills
Problem-solving skills
Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Sales Associate
Carolina Cooks Restaurant Equipment
02.2026 - CurrentRead More
Electrical Apprentice
Warco Construction
07.2025 - 02.2026Read More
Operations Manager
Best Impressions Catering
03.2024 - 08.2025Read More
Associate Manager
Margaritas Kitchen & Bar
10.2021 - 03.2024Read More
Universidad Autonoma De Guerrero
High School Diploma
Read More